Banking Representative

On-site in the UK·Full-time·Added 1 month ago (last checked 4 Oct)

Metro Bank

27 open roles

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Overview

Job details

Full-time
Per the ad.
Apply by Thursday 22 October
The date the employer’s listing closes.

Requirements

Work on-site in the UK
No relocation package mentioned.

Skills

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

A passion for creating great customer experiences and building lasting relationships.

Experience in a customer-facing environment where service experience was priority.J

Natural curiosity and confidence to engage customers in meaningful conversations.

Strong communication and listening skills, with the ability to build rapport quickly.

A proactive and solution-focused mindset.

The ability to identify opportunities whilst always doing what's right for the customer.

Personal ownership and accountability for delivering great customer and business outcomes.

Confidence using technology and digital tools to support customers effectively.

Empathy, resilience and professionalism when managing a variety of customer situations.

The ambition to learn, grow and build a long-term career. Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you...

You'll join a bank that believes relationships, service and trust are what truly set us apart.

We'll invest in your development, providing industry-leading training and support to help you become a trusted banking expert.

You'll develop skills that are valued across customer service, relationship management, business development and leadership careers.

You'll have opportunities to grow and progress within a business that champions talent and potential.

You'll be empowered to take ownership, make an impact and contribute to the success of your store.

You'll work alongside passionate colleagues in an inclusive, supportive and high-performing environment.

We'll reward your contribution with a competitive salary, discretionary annual bonus and a comprehensive benefits package. Ready to Build Relationships That Matter?

This is more than a customer service role. It's an opportunity to build trusted relationships, develop valuable professional skills and play a part in helping customers, businesses and communities thrive.

If you're passionate about people, motivated by making a difference and excited by the prospect of building a career in banking, we'd love to hear from you.

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet... why not give it a whirl? Good luck!

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