Workshop Controller in Bolton

• You'll lead, manage and motivate a team of qualified and apprentice technicians to meet daily workshop demands.
• You'll allocate job cards and manage technicians' workloads to maximise productivity.
• You'll have quality checks to ensure all work meets brand standards and drive service success through effective time management.
• You'll oversee technical workshop solutions including EVHC and service booking systems.
• You'll provide excellent customer service both in person and over the phone, supporting the Service Advisor team as required.

We're looking for

• Someone with previous experience as a Workshop Controller, ideally from a franchised dealership environment.
• Someone with the skill to motivate a team and maintain a professional, calm approach.
• Someone with proficient IT skills, preferably with EVHC software experience.
• Someone with a problem-solving mindset, who can anticipate and resolve potential operational barriers effectively.
• Most importantly, someone who shares our values and takes pride in delivering both great results and a supportive, positive working environment.

Marshall Mercedes-Benz of Bolton
£36,675 basic | £45,675 OTE; 25 days' annual leave + bank holidays (increases with service); Life assurance & pension scheme; Discounts on car servicing, purchase & more; Access to exclusive shopping and lifestyle perks.
Full-time | 45 hours per week Monday to Friday

Can you manage the daily operations of a busy, high performing service workshop with a brand known for excellence?

At Marshall Mercedes-Benz of Bolton, we're seeking an experienced Workshop Controller to motivate and manage a team of technicians while ensuring great service delivery and efficiency in the operations.