F&B Server

On-site in Edinburgh·Part-time·Added 9 days ago (last checked 5 Oct)

Marriott International

333 open roles

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Overview

Job details

Part-time
Per the ad.

Benefits

28 days holiday inc. bank holidays
Paid annual leave, per the ad.

Requirements

Work on-site in Edinburgh
No relocation package mentioned.
Have 2+ years of experience
Junior-level role.

Skills

Pay & benefits

What you'll get

A competitive salary plus free meals whilst on duty.
28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
Worldwide employee and friends & family hotel room rates plus hotel and spa experiences as part of your induction.
50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels!
Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
50% off Spa Treatments and £50 gym membership within our One Spa!
24/7 and employee healthcare plan with access to Mental Healthcare first aiders
Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
Many more benefits however most importantly, we'll help you grow, and develop you as an individual

The role

We are currently recruiting for an experienced F&B Server to join our Restaurant Team part time (24 hours over 3 days) at the Sheraton Grand Hotel & Spa. Working in our One Square Restaurant you will be expected to cover a variety of shifts including breakfast, evenings and weekends.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5-star hotels. As the largest 5-star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.

What you'll do

To work with the Food & Beverage team to ensure achievement of strategic departmental goals, especially in the area of guest satisfaction. To be prepared to work all shifts within the outlets to create a fully multi-skilled and productive Food and Beverage team.

Provide excellent guest service by discovering all of our guests needs and acting on these needs promptly, effectively and with confidence.
Work across all areas of Food & Beverage to ensure that guest expectations are exceeded and standards are consistently maintained.
Liaise and communicate effectively with all departments to ensure seamless transfer of information takes place.
To be fully conversant with all restaurant policies and procedures.
When fully competent, to work with the Manager and Lead Servers to provide effective on job training and coaching of new staff to help develop an highly skilled and motivated team, committed to both Hotel and departmental goals.

Requirements

Food & Beverage Service Experience required
Previous experience, preferably 2 years, in a customer facing role within a luxury five-star environment a distinct advantage
Excellent written and spoken English
Flexible and adaptable approach to working hours
Impeccable personal presentation
Must be well organized and IT literate
Knowledge of booking systems essential such as OpenTable
Knowledge of Outlook is essential
Good telephone manner

Hiring process

3 steps2 interviewsa task to do

Application
Phone screen
With a Talent Acquisition · Phone call
An initial conversation about the role and your job history to determine fit.
Interviews
One or several behavioural interviews, by phone, video or in person depending on the opportunity.
Assessment
Not every role
Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.
Final review and offer · With a hiring manager

Interview questions are behavioural, about your specific experience.
Prepare your own questions: candidates are interviewing Marriott too.

About Marriott International

Industry: Hospitality
Founded: 1927
Employees: 100,000+
Headquarters: Bethesda, USA
Website: careers.marriott.com

In their own words

About the company & team

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.

Additional information

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

All open roles at Marriott International