Customer Assistant - Backstage Operations
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores.
UK jobs. Bigger possibilities.
136,000+ live jobsThis isn't just any job... this is an M&S Product Developer job!
As a Product Developer at M&S, you'll play a key role in creating the innovative, high-quality products that our customers know and love. Working at the heart of a fast-paced commercial team, you'll collaborate closely with Buyers, Technical Managers, and suppliers to turn customer insights, trends, and great ideas into products that stand out on our shelves.
From spotting opportunities and developing new products to improving customer favourites, you'll be involved in every stage of the product journey, helping bring products from concept to launch and ensuring they deliver for our customers.
No two days are the same. One day you could be tasting new concepts with suppliers, the next working alongside Technical and Buying teams to solve challenges, refine products, or bring a launch to life. You'll have the opportunity to influence decisions, build strong relationships, and see the direct impact of your work on millions of customers.
This is a fantastic opportunity to join a passionate, customer-focused team where innovation, collaboration, and quality are at the centre of everything we do. If you're curious, creative, commercially minded, and excited by the idea of bringing great products to market, we'd love to hear from you.
Working at M&S means being part of something bigger - delivering quality, value and service to millions of customers every day. We're inclusive, fast-moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.
M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.