Customer Assistant - Backstage Operations
Marks & Spencer6d ago
Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores.
Leeds
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136,000+ live jobsThe role
Working Pattern
Week 1
Sunday - 09:30 - 17:30
Monday - 10:00 - 18:00
Wednesday - 09:00 -17:00
Friday 10:00 - 18:00
Week 2
Monday 10:00 - 18:00
Thursday 11:00 - 19:00
Friday 10:00-18:00
Saturday 11:00-19:00
Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
Flexibility is also vital. You'll adapt quickly, working where needed with pace.
It's intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.
About Marks & Spencer
Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.
M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.
- Industry
- Retail
- Website
- marksandspencer.com
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