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Customer Assistant - Café in Hereford

On-site in Hereford·Added 2 days ago (last checked 6 Nov)

Marks & Spencer

4799 open roles

Our summary

Work mode
On-site, Hereford
Closing date
Apply by Thursday 19 November

Skills

Marks & Spencer is hiring for this role in several places. This vacancy is in Hereford.

Requirements

What we're looking for

  • Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

The role

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

What you'll do

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
  • At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
  • Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
  • Flexibility is also vital. You'll adapt quickly, working where needed with pace.

Week 1

Sunday: 10:30-16:30
Monday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Friday: 10:00-16:00

Week 2

Monday: 10:00-16:00
Tuesday: 10:00-16:00
Wednesday: 10:00-16:00
Thursday: 10:00-16:00
Saturday: 10:00-16:00

It's intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

About Marks & Spencer

Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.

M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.

Industry
Retail
All open roles at Marks & Spencer
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