UK jobs. Bigger possibilities.

Customer Assistant - Cafe

On-site in Sheffield·Full-time·Added 25 days ago (last checked 31 Oct)

Marks & Spencer

3244 open roles

Our summary

Work mode
On-site, Sheffield
Contract
Full-time

Skills

The role

Work Pattern

Wk1
Tues 1130-1800
Wed 1230-1900
Sat 1000-1400

Wk 2
Sun 1100-1500
Tues 1230-1900
Wed 1130-1800

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

  • Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

  • Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

  • At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

  • Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

  • Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks and apply today.

About Marks & Spencer

Marks & Spencer (M&S) is a British retailer selling womenswear, menswear, kidswear, home and beauty products alongside food and drink, both through stores and online with delivery and Click & Collect. The company also offers services including credit cards, insurance and travel money under M&S Money, plus M&S Opticians.

M&S describes itself as trusted by millions of customers and as one of Britain's most-loved brands, investing in better materials, more responsible sourcing and innovative product development.

Industry
Retail
All open roles at Marks & Spencer
WhatsApp