Procurement Category Manager - Fulfilment & Logistics

Your key accountabilities will include:

• Own and shape the category strategy across Courier Services, Returns Fulfilment and Stock Exit, building sourcing roadmaps and commercial plans that support the needs of M&S.
• Lead complex sourcing and contract negotiations end-to-end, from developing the strategy and engaging the market through to negotiation, award, mobilisation and renewal.
• Drive commercial value from our logistics partnerships, using market insight, benchmarking, cost modelling and demand data to challenge suppliers and optimise cost, service, capacity and working capital.
• Create effective commercial routes for returns and stock exit, helping M&S maximise value from surplus, obsolete and returned stock while protecting our brand and supporting responsible, circular solutions.
• Build trusted relationships across M&S and our supplier network, partnering with teams across Logistics, Supply Chain, Trading, Finance, Legal, Technology and Sustainability to manage risk, improve performance and unlock new opportunities.

• Strong experience within logistics procurement, ideally gained in a large or complex organisation, with excellent knowledge of courier, fulfilment and outsourced logistics services.
• Proven experience of courier or parcel-carrier procurement and negotiation, with an understanding of areas such as pricing models, tariffs, fuel and peak surcharges, capacity, service levels and indexation.
• Experience across returns, reverse logistics or stock-exit solutions, with an understanding of how to balance commercial value, operational performance, risk and brand protection.
• Strong commercial and analytical skills, with experience using data, cost modelling, scenario analysis and market insight to inform decisions and deliver measurable value.
• A confident communicator and influencer who can build credibility with senior business partners, constructively challenge thinking and bring different teams together to deliver in a fast-paced environment.

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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