Hive EPR Analyst - Admin Service

An exciting opportunity has arisen to join the Hive EPR (Electronic Patient Record) team powered by Epic and join the Administrative Workstream as an Analyst.

The Administrative workstream is responsible for patient movement, appointments, waiting lists and pathways, in addition to patient communication and medical records within the EPR.

The assessment process for this role includes Sphinx testing which an aptitude assessment designed to evaluate critical thinking, logical reasoning, and problem-solving abilities.

As a Hive EPR Analyst - Admin Service, you’ll design and configure the EPR and adapt the application to our working practices and standards. Your work will be a vital link between the new technology and our services and will ensure our transition to Hive continues to be a success.

You’ll work closely with our staff to analyse processes, agree on clinical and operational standards and future workflows to be incorporated into Epic, the software that runs Hive. To make sure our systems meet operational and auditing requirements, you’ll also collaborate with our Business Intelligence & Data Assurance teams.

As a central member of the team, you’ll be required to lead on engagement with clinicians and other staff related to the application. But there are also opportunities to work with other EPR application teams across testing, security, user support and medical device integration. As part of your EPR training, you’ll also receive recognised qualifications in an application.

• Degree or equivalent or relevant experience
• Evidence of Personal Development
• Knowledge of clinical, administrative and/and operational workflows and processes within a hospital environment
• Knowledge of all Microsoft Office packages especially Excel
• Evidenced experience of communicating complex issues to a range of people
• Experience of communicating concepts to a range of people.
• Ability to travel to all sites within the MFT Trust, other reference sites and off-site training venues which might be overseas.
• Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary

• Qualification in Project Management Postgraduate or Masters qualification in relevant area or equivalent experience within a Clinical Systems Implementation role.
• Clinical Qualification
• Ongoing Evidence of Personal Development
• Knowledge of Lean & 6 sigma analysis techniques
• Knowledge of Data Protection Act, GDPR & Information Governance
• Knowledge of HealthCare I.T. systems
• Knowledge of managing complex, strategic projects or areas of complex working practices
• Previous/current NHS experience
• Experience with the Epic System
• Experience with process mapping, or technical and business requirements, documentation
• Experience of clinical safety considerations