Clinic Coordinator

We are looking for an enthusiastic and conscientious person to join our expanding department.  You will join the  Genomic Medicine administrative team in the busy and expanding Regional Genetics Service currently serving a population of 4.5 million within the North West Region.

The successful applicants will need to be self-motivated, hard working and capable of working within a team, together with the ability to work on your own initiative. You will also have good organisational skills and the ability to prioritise your workload.  Good communication and administrative skills are essential, together with the commitment to demonstrate the Trust’s Values and Behaviours framework.

Operating within clearly defined limits of the policies, procedures, and guidelines of the Genomic Medicine department,  this post  supports clinicians with the requesting of additional information and booking and and scheduling  of  appointments  to support the patient journey.  Please refer to job description for full information.  

• GCSE or equivalent in English and Maths or equivalent qualifications to demonstrate good literacy and numeracy skills
• 6 months of working in an administrative environment, both as part of a team and independently
• Computer literate; experience of MS office, MS outlook and the internet
• Ability to deal with a range of “customers” including patients, clinical and managerial staff
• Evidence of managing high volume data entry accurately
• Excellent communication skills both written and verbal
• Ability to prioritise and plan workload
• Able to deal confidently with customers face to face and on the telephone
• Be adaptable to change
• Ability to work as a member or a team and ability to work unsupervised
• Self motivated and productive
• Excellent data entry skills
• Experience communicating with multiple stakeholders

• Educated to high GCSE level. A Levels
• Other relevant qualifications or evidence of continuous development
• Previous Experience of working in the NHS
• Experience of previous care environment
• Knowledge of outpatient booking and scheduling processes
• Experience of effectively managing a waiting list
• Ability to generate clinical letters

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.