Systems Technician - Mercedes Benz

LSH Auto is a premium automotive retailer and Mercedes-Benz dealership group, offering new and used vehicle sales alongside comprehensive aftersales support. Our teams are focused on delivering a high standard of technical care and customer service, helping drivers keep their vehicles performing at their best.

As a Systems Technician, you will play an important role in maintaining the quality, safety, and reliability customers expect from the Mercedes-Benz brand. This role is suited to a hands-on technician who takes pride in accurate diagnostics, efficient workmanship, and clear communication that helps customers understand the condition of their vehicle and the work recommended.

Hours - 40

Salary - Up to £57,000 including OTE bonus

Responsibilities

• Perform maintenance, servicing, and repairs on Mercedes-Benz vehicles to manufacturer standards.
• Diagnose vehicle faults and conduct comprehensive testing to confirm successful repairs.
• Replace components, lubricants, and consumables while maintaining accurate service records.
• Create CITNOW videos explaining vehicle condition and recommended work to customers.
• Maintain a clean, organised workshop and complete tasks within manufacturer timescales.

Requirements

• Level 3 NVQ Light Maintenance Technician qualification.
• 3+ years of hands-on technician experience, including experience working in a dealership workshop.
• Experience with electric vehicle diagnostics.
• Strong practical vehicle diagnostic skills.
• Experience communicating vehicle repairs clearly to customers.
• Valid UK driving licence and eligibility to work in the United Kingdom.
• Willingness to pursue further qualifications in electric vehicle technologies.

Benefits

Colleague Referral Scheme (£500 - £1000)

• A range of Mercedes Benz training and leadership programmes
• Platinum Plus Rewards Scheme
• Colleague Car Purchase Scheme
• Eye care Vouchers
• Life Assurance (4 x annual salary)
• 31 days holiday (including bank holidays), rising to 38 days with length of service
• Wellbeing Support
• Company Pension
• Full uniform provided