UK jobs. Bigger possibilities.
136,000+ live jobsOn-site in Middlesbrough +1·Full-time·Added 15 days ago
Full-time
Per the ad.
Apply by Tuesday 27 October
The date the employer’s listing closes.
Work on-site in Middlesbrough +1
No relocation package mentioned.
33 days holiday inc. bank holidays
Paid annual leave, per the ad.
Cycle to work scheme
Commuter benefits named in the ad.
• Experience in a target driven environment with the ability to lead and motivate a team to exceed targets
• Passionate about providing exceptional levels of customer service to ensure customer retention
• Proven background in running a successful workshop or parts department.
• Strong business acumen
• Strong knowledge of consumer/vehicle legislation
£39,520 basic, £55,320 OTE with company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services
• Ensure all warranty and repair work is carried out adheres to manufacturer and company standards
• Maximise efficiency and profitability for the Service department through labour sales, parts and materials and constantly assessing against budget objectives
• Management of accounts, budgets and costs for the whole department.
• Regular review of pricing policies and ensuring appropriate legislation is adhered to
• Leading the team, setting clear targets and KPIs, to excel and over achieve these
• Ensure and maintain a safe working environment and that processes are followed that adhere to health and safety regulations
• Enhancing levels of customer service to achieve a high CSI score for the department
Our Evans Halshaw site, Renault - Middlesbrough, are recruiting an Aftersales Manager to oversee their workshop, Service Advisors and Parts department.
We are looking for a candidate with past automotive aftersales experience. Customer focus and providing excellent customer service is key. You will be a very driven and commercially minded candidate and be very comfortable in a target driven environment.
Lithia UK is one of the UK's leading automotive retailers, with over 5,000 Associates nationwide serving hundreds of thousands of customers online and across its dealerships every year. Beyond motor retail, the group operates companies in the fleet management and parts distribution spaces, with UK businesses branded Evans Halshaw, Stratstone, Driveway Vehicle Solutions (previously Pendragon Vehicle Management) and Quickco.
As one of the largest automotive retailers globally, we're passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values-Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!-fuel everything we do. Join us, and you'll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we'd love to have you with us on this journey.
Lithia UK are an equal opportunities employer, and we are proud members of Automotive 30% Club, Diversity in Retail and Inclusive Companies. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law.
We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: UK_resourcing@lithia.com. Our team will be happy to support you throughout every stage of the process.
Lithia UK · TS1 5JP
Loads Google Maps, which may set its own cookies.
or browse Mid-level·Car Dealerships & Motor Retail·Motor Retail
As a Business Manager with us, you will be instrumental in driving Finance and Insurance opportunities while focusing on achieving outstanding customer relationships and a 5-star CSI performance.
As a Sales Executive, you'll be a key part of our Mercedes-Benz team-representing one of the most iconic brands in the industry and backed by leaders who are invested in your success.
As a Sales Executive, you'll be a key part of our MINI team-representing one of the most iconic brands in the industry and backed by leaders who are invested in your success.
As a Sales Executive, you'll be a key part of our Select team-representing one of the most iconic brands in the industry and backed by leaders who are invested in your success.
As a CV Sales Executive at Ford you'll be part of a fast-moving, customer-focused team that's all about making car buying simple and accessible.
As a Sales Executive at Vauxhall you'll be part of a fast-moving, customer-focused team that's all about making car buying simple and accessible.
As a Valeter your role is to primarily deliver customer satisfaction by ensuring that our new and used vehicles are presented to the highest possible standards.
As Warranty Administrator, you will be responsible for delivering industry leading standards of customer care and satisfaction at all times.
At Lithia UK, we're continually investing in our people, our properties and our future.
£40k
£34k
Up to £50k
£29k
£30k
£32k
£14.54
£14.54
£31k
