Aftersales Manager

Are you an experienced Service Manager or Assistant Service Manager ready to take the next step in your career?

Vertu Toyota Worksop is looking for an ambitious and driven individual to join our established aftersales team as an Aftersales Manager, where you'll play a key role in delivering exceptional customer service, driving performance, and leading the department to continued success.

• We offer a £40,000 basic salary, £52,000 OTE, a company car with electric vehicle options available, and a full range of employee benefits.
• Achieved a 94% score in the Great Place to Work survey, reflecting our supportive and inclusive culture.
• Weekend working is expected only occasionally, primarily around month-end requirements.
• The business has recently been awarded Best Employer in Town achieving a Gold award from Toyota (GB), reflecting our supportive culture and commitment to our colleagues.

• Experience as a Service Manager or Assistant Service Manager in a busy dealership environment
• Have a proven record of improving performance, profitability, and operational efficiency
• Communicate clearly and inclusively
• Are organised, solutions‑focused, and committed to high service standards

In this role, you'll lead the aftersales team and ensure a smooth, high‑quality experience for every customer. Your responsibilities will include:

• Maintaining effective, consistent processes that support excellent customer satisfaction, exceeding national manufacturer averages
• Managing costs in line with business plans while upholding high-quality standards
• Ensuring accurate customer data collection and compliance with Group standards
• Upholding manufacturer requirements at all times
• Creating and maintaining a safe and supportive working environment
• Coaching, developing, and monitoring the performance of your team

We invest in our people more than any other UK motor retailer. When you join us, you'll have access to continuous development and a wide range of benefits, including:

• 25 days' holiday rising with service + bank holidays
• Access to an online rewards platform offering cashback and retail discounts
• Preferential service rates
• Colleague vehicle purchase scheme
• Share Incentive Scheme
• Pension
• Enhanced maternity & paternity packages

If your application is successful, we'll carry out routine employment checks before you start, which may include verifying employment history, address, credit history, criminal record, and driving licence checks.

If you're ready to take the next step in your career and would thrive in a supportive, high‑performing dealership, we'd love to hear from you.
Apply today and join a brand with a strong future.