Safety Steward

You will be responsible for:

• Providing excellent customer service to spectators on matchdays.
• Monitoring the crowds throughout the stadium for distress or overcrowding and following necessary procedures where needed.
• Ensuring that all spectators are adhering to the ground regulations and policies of the club.
• Ensuring emergency exits and gangways are always kept clear.
• Staffing key positions within the ground in line with the club's safety certificate.
• Identify and investigate any incident or occurrence among spectators and report their findings to their supervisor.
• Familiarization of any safety equipment and how to use it.
• Aware of key locations within and outside of the stadium that may be utilised in the occurrence of an incident (First Aid Room, Stewards Room, Rendezvous).
• Be fully aware with any methods or signals that may be used to alert staff that an emergency has arisen. Fully cognisant of emergency protocols
• Assist in the prevention of pitch invasion.
• Report any defects or damages to your supervisor that may cause a health and safety issue to a spectator. (e.g. broken seats).