Receptionist

On-site in Edinburgh·Part-time·Added 1 month ago (last checked 8 Oct)

Leonardo Hotels

206 open roles

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Overview

Job details

Permanent contract
Part-time.

Requirements

Work on-site in Edinburgh
No relocation package mentioned.

Skills

Pay & benefits

What you'll get

Special rates on Leonardo Hotel rooms across the UK & Europe
Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
Talent referral scheme
Thank You Week: from ice cream trucks to yoga classes and lots in between!
Wellbeing Calendar
Ongoing job-related training programmes with clear paths for progression

The role

The Receptionist will support the smooth running and objectives of the Front Office department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Receptionist you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! Working as part of a vibrant team, you'll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you'll be offering guests the real 5-star treatment at our hotel! If you're our ideal Receptionist, you will: • Be passionate to make a difference and eager to bring new ideas to the table • Be courteous to guests and colleagues at all times • Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city • Have top-notch organisational skills • Be dependable, and a reassuring influence for guests Some of the perks our Receptionist could enjoy include:

description

Be Yourself - Be a Bold Team Player - Be Leonardo
Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland!

Why come join us as a Receptionist?

About Leonardo Hotels

Leonardo Hotels is a major hotel group operating 315+ hotels with 56,000+ rooms across 137 destinations in 21 countries in Europe and Israel. Its brand family includes Leonardo Hotels, Leonardo Royal Hotels, Leonardo Boutique Hotels, NYX Hotels by Leonardo, and Leonardo Limited Edition, alongside other Fattal Group brands such as Jurys Inn and Herods. The group positions itself around genuine hospitality, serving both business and leisure travellers with centrally located hotels, meetings and events facilities, and the AdvantageCLUB loyalty programme.

Founded: 1998
Website: leonardo-hotels.com

In their own words

About the company & team

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

Additional information

We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

All open roles at Leonardo Hotels