Quality Assurance Manager

Day to day, you'll work closely with the Head of Safeguarding and Quality Assurance, the Learning and Development Team and Principle Social Worker to strengthen and develop practice within Leicester City. You will work with managers and practitioners across the division, along with the multi-agency Partnership. You will Undertake collaborative audit and quality assurance activity, share learning with Teams and services and identify and develop next steps to further develop practice. You will interpret data, observe practice and develop reports and briefings for a range of audiences, including senior managers and front line practitioners.

You must be Social Work Qualified to apply for this role.

This is a fantastic opportunity to join the Safeguarding and Quality Assurance Unit where you will work closely with teams and services across Children's Social Care, Early Help and Prevention. You will join a team who promote a learning culture and are dedicated to promoting the highest standards of safeguarding practice, supporting workforce development and ensuring quality assurance across services that care for and protect the most vulnerable children in our city.

As one of the Quality Assurance Managers, you'll play a central role in developing and overseeing the Quality Assurance Framework for Children's Social Care as well as contributing to the Local Safeguarding Children Partnership's 's (LSCP) multi-agency audit and quality assurance processes. You'll be fundamental in raising practice standards across children's services through robust audit activity, scrutiny of practice and sharing learning.

This is a full-time post working 37 hours per week from Monday to Friday. We offer flexible and agile working to promote a healthy/work-life balance. You'll be primarily based at Halford House but may be required to travel across the city to other locations and teams.

You will have a strong commitment to putting children and young people first, improving services through partnership and collaboration, whilst focusing on quality and innovation. You'll have a strong, strengths based leadership style that enthuses and inspires other.

For any queries please contact Julia Khoosal, head of service Safeguarding and Quality Assurance via julia.khoosal@leicester.gov.uk.

Interviews are due to take place WC 30th of November 2026.