Transformation Programme People Readiness Manager

We've been helping our members save for their future and buy their own home since 1875. Join us and you'll play a big role in helping us to put home ownership within reach of more people, generation after generation. It's a purpose that drives everything we do. And you can play your part too - we're looking for a People Readiness Manager, to join our Core Transformation programme's Business Readiness team.

Working in partnership with another People Readiness Manager, you'll play a pivotal role in preparing colleagues and leaders for a safe programme launch, building the confidence and capability to embrace change and embed new ways of working.

You'll turn complex change impacts into clear, actionable readiness plans, with a focus on capability, learning, role readiness and organisational effectiveness. Connecting communications, engagement, training, adoption and knowledge management with operating model impacts and resource needs, you'll align owners, milestones and dependencies into a joined-up approach. You'll equip leaders and change champions to guide their teams through change, looking beyond individual workstreams to ensure colleagues and the wider organisation are ready to succeed.

• Strong experience supporting people readiness, communications, engagement, training or change adoption in a complex change environment, with a broad understanding of organisational readiness for go-live.
• Able to translate programme change impacts - including people, capability, roles and operating model changes - into clear audience needs, readiness risks and practical communications, training and business preparation plans.
• Strong stakeholder management and influencing skills, credible with senior business stakeholders and confident leading through a matrix.
• Confident applying change management principles to plan readiness interventions.
• Able to shape concise, human and credible learning support and guidance for colleague, leader, customer-facing and business audiences, with enough knowledge to challenge and assure SME's (this is not an L&D or organisation design role).
• Analytical skills with good understanding of readiness evidence, colleague sentiment, engagement insight, training needs, capability assessment, adoption measurement and knowledge management; using insight to address gaps, escalate risks and support BAU handover.
• Highly organised, delivery-focused and pragmatic.

We'd love to hear from you. But don't wait around - we may close the advert early and we'd hate for you to miss out.

We're devoted to creating a culture and workplace that is representative of the communities we serve. If you'd like to work with us but are unsure if you meet the full criteria for a role, please contact the recruiter so we can find out more about your skills and experience. We're committed to supporting you to be at your best - to discuss any reasonable adjustments we could make, please contact us on careers@leedsbuildingsociety.co.uk.