Alliances/Strategic Account Manager

Hybrid in Letchworth-Hertfordshire-United Kingdom·Full-time·Added 3 days ago (last checked 28 Oct)

Johnson Controls UK

124 open roles

Apply

Our summary

Work mode: Hybrid, Letchworth-Hertfordshire-United Kingdom
Contract: Full-time
Holiday: 25 days holiday + bank holidays
Commute: Cycle to work scheme

Skills

Requirements

What we're looking for

Proven experience in Strategic Account Management, Alliance Management or Business Development.
Demonstrable success in achieving revenue growth and business objectives.
Strong relationship-building and stakeholder management skills.
Experience managing complex customer or partner engagements.
Excellent commercial, negotiation and presentation skills.
Ability to analyse market trends and convert opportunities into business outcomes.
Strong organisational skills with the ability to manage multiple priorities.
Proficiency with CRM systems and Microsoft 365 applications.
Full UK driving licence and willingness to travel regularly.

Nice to have

Experience within the building technologies, security, fire, HVAC or smart buildings sectors.
Knowledge of partner channel management and indirect sales models.
Experience working with consultants, system integrators or large enterprise customers.
Degree qualification in Business, Engineering or a related discipline.
Understanding of strategic planning, contract management and commercial frameworks.

Pay & benefits

What you'll get

Competitive salary plus bonus plan
25 days holiday plus bank holidays
Private healthcare
Pension scheme
Life assurance
Employee Assistance Programme
Employee referral scheme
Employee discounts
Cycle to Work scheme
Discounts on Johnson Controls products and services
Ongoing training and career development opportunities
Supportive, collaborative and safety-driven culture

The role

As an Alliances / Strategic Account Manager, you will play a key role in driving growth across Johnson Controls' portfolio by developing and managing strategic partnerships and key customer relationships. Based in Letchworth, you will work closely with internal sales, business development, product, and operational teams to identify new opportunities, strengthen partner engagement, and deliver long-term revenue growth. This is a customer-facing role requiring regular travel across the UK and a hybrid working approach.

What you'll do

Develop and execute strategic account and alliance plans to achieve revenue and growth targets.
Build and maintain strong relationships with key partners, consultants, distributors and end-user stakeholders.
Identify new business opportunities within existing accounts and partner networks.
Collaborate with sales, marketing and operational teams to drive joint business initiatives.
Lead partner engagement activities, business reviews and strategic planning sessions.
Support the development of account forecasts, pipeline management and sales reporting.
Negotiate commercial agreements and partnership frameworks in line with company policies.
Monitor market trends, competitor activity and customer requirements to identify growth opportunities.
Deliver presentations, solution proposals and executive-level business reviews.
Ensure high levels of customer satisfaction and act as an escalation point for strategic accounts.
Maintain accurate records and opportunities within CRM systems.
Represent Johnson Controls at customer meetings, industry events and trade exhibitions.