Senior Facilities Manager

- previous management experience, including line management responsibilities

- excellent organisational skills, with the ability to manage multiple priorities

- strong analytical and problem-solving ability

- commercial awareness, with experience of managing budgets and/or suppliers` costs

- excellent interpersonal and communications skills

- ability to build effective relationships with internal and external stakeholders

- high level of numeracy, accuracy and attention to detail

- self-motivated and proactive

- strong leadership and people-management skills

- commercially minded, with a continuous-improvement mindset

- ability to work under pressure and meet deadlines

- flexible and adaptable to changing business priorities

- competitive salary

- 25 days` paid holiday (plus bank holidays) pro rata; head-office bonus scheme; car allowance; free shares (after 18 months with the company); private medical insurance; contributory pension scheme

Job specification for the position of: Senior Facilities Manager

An exciting opportunity has arisen for a senior facilities manager to join the facilities and pub services team at head office, in Watford. The successful applicant must live or relocate to within a commutable distance to Watford.

This is a varied and challenging role, responsible for helping to lead the management of a diverse portfolio of facilities, utilities and property-related services across the Wetherspoon estate. Working closely with both internal stakeholders and external service providers, the successful candidate will ensure that pubs receive the highest-possible level of service, while maintaining strong commercial control, compliance and operational efficiency.

- supporting the daily management of the team

- helping to lead and develop the facilities team, promoting high standards of performance, customer service and continuous improvement

- managing relationships with external suppliers and service providers, ensuring that contractual obligations and service-level agreements are achieved

- ensuring that pubs receive a prompt, professional and effective service across all areas of responsibility

- identifying opportunities to improve service delivery, reduce costs and drive operational efficiencies

- monitoring suppliers` performance through regular reporting, meetings and performance reviews

- investigating operational issues and working collaboratively with suppliers and internal departments to resolve them effectively

- analysing operational and financial data to identify trends, risks and opportunities

- assisting in preparing reports and presentations for senior management

- ensuring compliance with relevant legislation, company policies and contractual requirements

- building strong working relationships with area managers, operations, finance, property and other key stakeholders

Core hours: 48

Location: Head Office, Watford

• Pub: Head Office, Watford
• Salary: £0
• Closing date: 09-10-2026

The role:

The facilities and pub services team manages a broad range of business areas, including:

- refuse and recycling

- utilities (electricity, gas and water)

- service providers (including PHS washroom services, BOC dispense gas, hotel linen and car parks)

- on-site staff accommodation

- business rates (including material change in circumstance (MCC) appeals)

- business improvement districts (BIDs)

- council tax

- service charges

- landlords` insurance

- third-party incidents

- ancillary property matters

- environment matters (including packaging regulations, deposit-return schemes and energy-saving trials and initiatives)

Key responsibilities:

Knowledge, skills and experience:

Salary and benefits: