Receptionist

• Salary: £12.81
• Hours per week: 12

What`s in it for you?

- competitive rate of pay

- a free meal and a drink, when working

- 20% discount on all food, drinks and hotel accommodation (for you and up to three guests), when not working

- £1 extra per hour, for hours worked during midnight-5.59am

- bonus scheme - earn up to 19% of your pay

- availability of guaranteed-hours contracts and variable-hours contracts

- paid holiday

- free shares (after a qualifying period)

- loyalty reward scheme

This role is not suitable for under-18s because of lone working. There may be other roles available, including front-of-house and kitchen roles.

• Pub: The Shrewsbury Hotel, Shrewsbury

The ideal applicant

The role

At a glance, your role is to deliver friendly, efficient customer service and to create a warm and welcoming atmosphere for all guests.

Duties include:

- interacting politely with guests - greeting them, saying `thank you` and `goodbye`

- maintaining office administration in line with company policies and general data protection regulations (GDPR)

- carrying out administrative tasks, reservations, cancellations and no-shows, managing check-ins, check-outs and aftercare, providing reports as necessary (eg for housekeeping or management tasks)

- checking that all bedrooms/conference rooms and all other associated areas under your responsibility are cleaned and maintained within guidelines

- conducting regular security checks, including fire safety checks, throughout your shift, reporting any issues to your line manager

- reporting any security issues, safety hazards, accidents, incidents and/or maintenance issues to the manager on duty

- being responsible for evacuation, in the case of emergency, liaising with guests and the emergency services

- completing required induction, role-specific and ongoing refresher training and contributing to continuous improvement

• Closing date: 14-10-2026

We`re looking for fun, enthusiastic, passionate people to join our hard-working teams. No experience is needed, just a good attitude, a willingness to learn and a calm head under pressure. As a UK Top Employer with an award-winning training programme, we know that we can teach you the skills you`ll need to succeed.

Whether you`re looking for a long-term career or just some extra shifts, if you`re reliable, friendly and love working as part of a team - this role could be perfect for you.

Most Wetherspoon team leaders and managers started in the kitchen or behind the bar.

If you`re looking to progress, we can support your development with:

- structured on-the-job training.

- apprenticeships and management academies.

- cross-training into other areas (bar, floor, kitchen).

- opportunities to progress into team-leader and shift-leader roles and beyond.