Security Assistant Controller

Role overview:

We are seeking an Assistant Security Controller, your main responsibility will be monitoring of our 24hr Gyms, but you will also assist the Controller with the alarms and CCTV monitoring of all sites owned by JD Sports Fashion PLC. You must ensure that all alarms are dealt with expeditiously and key stakeholders are informed of incidents.

Responsibilities:

To deal with alarm activations efficiently and update the relevant stakeholders

To ensure that all procedures in relation to the ARC are followed and escalated where necessary

To liaise with the Police/fire in relation to alarm activations

To use Technical Knowledge to assist with intruder alarm setting and activations

To update Key holders and ensure checks are made to confirm identity

To monitor CCTV in stores and report issues to the relevant manager

To prepare and send nightly reports on issues

To identify faults and escalate to Security Tech recording the incident number

To adhere to all company policies and ensure you are working within health and safety guidelines

To carry out weekly checks as per the schedule

To be professional and courteous at all times

To undertake any other reasonable activities in line with the needs of the business

To produce footage for the group as requested and ensure compliance with GDPR

Skills and Experience:

Experience of working to health and safety requirements

Excellent computer literacy skills as all information is recorded on databases

Able to work under pressure in a busy environment.

Works well as part of a team; supportive of others and to supplement the Duty Controller

Communicates effectively both written and oral

Respond to issues quickly, positively in a fast paced and changing environment

Experience of working in the security industry / Alarm Receiving Centre is essential

Pass the exam to the required standard once training completed