Customer Service Executive
This position sits at the heart of our growing global organisation and is a critical role where you will have an opportunity to shine and deliver world-class customer service.
UK jobs. Bigger possibilities.
136,000+ live jobsOn-site in the UK·Full-time·Added 7 days ago (last checked 6 Oct)
Permanent contract
Full-time.
Apply by Thursday 5 November
The date the employer’s listing closes.
Work on-site in the UK
No relocation package mentioned.
Nice to have
This person will manage relationships with our external partners to deliver our New Centre Openings (NCO) and refurbishment programmes on time, on budget and in line with our design standards.
IWG is the world's largest provider of flexible workspace, with more than 5,000 locations across 120 + countries. We bring together leading brands such as Regus, Spaces, HQ and Signature, as well as digital marketplace platforms such as Instant Offices, Easy Offices and Coworker. For over 35 years, we've enabled organisations of every size-from start-ups and scale-ups to 83% of the Fortune 500-to work more productively, flexibly and sustainably.
Our purpose is simple: help everyone have a great day at work-while protecting people and the planet. We offer carbon-neutral workplaces worldwide and are progressing toward achieving Net Zero emissions.
In 2025, IWG delivered record system‑wide revenue of $4.5B driven by rapid expansion of our capital‑light partnership model. This will continue in 2026 where we will have a target of over 1500 new centre deals as we accelerate towards our long-term ambition of 30,000 centres world-wide.
Join us- www.iwgplc.com
You are reading the right advert if you are looking for:
Our recruitment process is transparent and objective, because we care about your experience with us. We will respond to you within a few days to let you know if you are moving to the interview stage. This usually starts with a 30-minute conversation with our Global Recruitment Team, giving you the chance to learn more about us and the job. If we both feel there's a good fit and connection, you will progress through one or two further stages, depending on the level of the position. IWG is proud to be recognised as a Leading Employer, every year since 2022.
IWG (International Workplace Group plc) is a provider of flexible workspace solutions, offering office space, coworking, memberships, virtual offices, meeting rooms and workplace recovery services. The company describes itself as the world's number one workspace provider, helping 8 million people across six continents work flexibly, and operates in more than 120 countries and 1,000 cities.
Its centres are staffed by customer-facing community teams — Community Associates and Community Managers — who deliver service to customers and visitors, drive occupancy and conduct tours, with structured training programmes and defined career paths from entry-level roles to managerial positions. IWG also works with franchise partners, property brokers, commercial landlords and referral partners, and positions itself as a leading enabler of the shift to hybrid working.
IWG · WC2N 5BW
Loads Google Maps, which may set its own cookies.
or browse Mid-level·Flexible workspace