General Manager

Forbici Bluewater, Kent

A New Era of Pizza!

Are you an experienced hospitality leader who loves building great teams, driving performance, and creating memorable guest experiences? Ready to be part of an exciting new opening and help shape its success from day one?

We're bringing Forbici to Bluewater Shopping Centre, Kent, and we're looking for a Team leader to lead our newest restaurant, inspire the team, and deliver exceptional experiences every day.

At Forbici, we're redefining what pizza can be. With biga fermentation at the heart of our kitchens, an obsession with quality, and genuine hospitality at the centre of every guest experience, every detail matters. Inspired by Naples, driven by craft, and shaped by the cities we call home, this is pizza done properly.

Our people make Forbici, and we're proud to be recognised as one of The Sunday Times Best Places to Work in 2024, 2025 & 2026, reflecting the culture we're building and the teams behind our success.

As a Team Leader, you'll be responsible for leading the restaurant, developing a high-performing team, driving commercial results, and creating a culture where both guests and colleagues thrive. This is a unique opportunity to build a team from the ground up and play a pivotal role in the success of one of London's most exciting restaurant openings.

Experience in a high-volume Italian restaurant, Neapolitan pizzeria, or similar authentic Italian dining concept is essential.

As a Team Leader (General Manager), you will

• Lead, inspire and develop a high-performing restaurant team
• Create an exceptional guest experience through genuine hospitality and operational excellence
• Drive sales, profitability and business performance through strong commercial decision-making
• Recruit, coach and retain top hospitality talent
• Ensure the highest standards of food quality, service, cleanliness and compliance
• Build a positive, engaging and performance-driven culture
• Manage labour, costs and budgets to deliver sustainable business success
• Work closely with senior leadership to execute the vision and growth of the Forbici brand
• Lead by example, setting the pace, energy and standards for the entire restaurant

The Benefits

• Full in-house training through our bespoke RISE platform
• 50% off your food and drink bill at any of our restaurants, anytime, for up to 8 people
• Enhanced Maternity and Paternity packages
• Access to up to 40% of earned wages and financial wellbeing tools via Stream
• Employee Assistance Programme via The Drinks Trust (24/7 support and counselling)
• Career development through our high performers programme
• Employer pension contribution
• Team meals on shift
• 15% off your grocery bill at Iceland Foods
• Health Care Cash Plan
• Opportunities to get involved in fundraising and charity events
• Discounts and cashback across hundreds of retailers
• Refer a friend scheme, earn up to £500

This is your chance to lead the Forbici Bluewater opening, building a team, shaping the culture, and setting the standard from day one.

Join the team. Lead with passion. Build something special.