Housekeeping Supervisor

• 28 days holiday, rising to 33 with length of service (including bank holidays)
• Access to ILH Training Academy programmes, apprenticeships and supported study
• Holiday Purchase Scheme
• Complimentary uniform dry‑cleaning, plus discounted personal dry‑cleaning
• Interest‑free Season Ticket Loan
• Workplace Pension
• Team Member flat rate and 50% friends and family hotel discount
• 50% discount across ILH F&B outlets
• Discounted drinks at Blooms Café
• Employee‑funded Health Cash Plan
• Local Bloomsbury discounts
• Early Pay access
• Shopping discounts with selected retailers
• Salary sacrifice schemes including nursery care, cycle to work, and technology
• Access to mental health first‑aiders, wellbeing support and the Employee Assistance Programme

Salary: Competitive + Excellent Benefits

Hours: 40

Role: Housekeeping Supervisor at The Imperial London Hotel

Hours: 40 (5 Days out of 7 days weekly rota)

Location: Bloomsbury, London

We're looking for an organised, detail‑driven Housekeeping Supervisor to uphold impeccable cleanliness and service standards across our hotel. You'll lead the team in delivering rooms and public areas that exceed guest expectations every time.

• Supervise daily cleaning of rooms, bathrooms, corridors and public areas to brand standards.
• Coordinate room allocations and handovers with Reception and Night Porters.
• Maintain tidy storerooms, organised trolleys and correct stock levels.
• Ensure guest rooms are fully prepared and checked prior to arrival.
• Manage guest laundry, lost property and guest requests efficiently.
• Support new starters through training and induction.
• Log and report maintenance issues promptly.

• Experienced Housekeeping Supervisor or Room Attendant (minimum 1 year).
• Strong organisation, time‑management and communication skills.
• High attention to detail and commitment to service quality.

If you thrive in a hands-on engineering role and enjoy problem-solving, we'd love to hear from you!

Job Description & Person Specification