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Front Office Host/ess

On-site in London·Added today (last checked 12 Oct)

Hyatt Hotels

104 open roles

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Deliver efficient and seamless check-in and check-out experiences.

Respond confidently to guest enquiries, sharing helpful information about the hotel and local area.

Manage room assignments and reservations with accuracy and attention to detail.

Work closely with colleagues across the hotel to ensure guest requests are handled smoothly.

Maintain a professional, organised and inviting Front Office environment.

Uphold Hyatt brand standards and contribute to a consistently exceptional guest experience.

Build positive guest relationships and help create memorable stays through outstanding service.

About you

We are looking for a friendly and professional individual with excellent communication skills and a commitment to delivering exceptional guest experiences. You will be organised, detail-oriented and confident working in a fast-paced environment.

Previous experience within a hotel front office environment would be beneficial. Familiarity with hotel management systems and strong computer skills are also advantageous.

Benefits you will enjoy as a Front Office Host/ess

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

Free meals on duty

50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

Uniform provided and laundered complimentary

Headspace membership and access to our Employee Assistance Programme

Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Next steps: Apply today for this Front Office Host/ess role and start your journey with Hyatt Hotels London Stratford!

Front Office Host/ess