Assistant Food and Beverage Manager

About Hyatt Place London Heathrow Airport

Hyatt Place combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today's traveler. Featuring 341 bedrooms and 10 meeting spaces, the hotel is located a short distance from Heathrow Airport and offers excellent transport links to central London.

Some of your key responsibilities will include

• Leading and supporting the day-to-day Food & Beverage operation, ensuring consistently high standards across our outlets and service periods.
• Coaching, developing and engaging our Food & Beverage colleagues and junior leaders to help them be their best.
• Creating memorable guest experiences and taking ownership of feedback and service recovery.
• Working in partnership with Culinary to deliver a seamless front and back-of-house operation.
• Supporting the achievement of revenue, payroll, productivity, cost and profitability targets.
• Understanding the departmental P&L and using commercial insight to support operational decisions.
• Reviewing business levels and ensuring our people and resources are deployed effectively.
• Identifying opportunities to grow revenue and continually improve the F&B offering.
• Maintaining Hyatt brand standards and ensuring Food Safety, Health & Safety and allergen requirements are consistently delivered.
• Supporting new menus, concepts, promotions and Food & Beverage initiatives.
• Acting as the senior Food & Beverage leader on duty when required.
• Undertaking hotel Duty Manager shifts when required, providing wider hotel leadership and support to our guests and colleagues.

About you

You don't need to have done exactly this role before, but you will need strong Food & Beverage operational experience and the confidence to lead people in a busy hotel or hospitality environment.

We are looking for someone who:

• Has previous supervisory or management experience within Food & Beverage, ideally within a similar high-volume hospitality operation.
• Is a visible, hands-on leader who enjoys being part of the operation.
• Is passionate about hospitality and creating memorable guest experiences.
• Has experience coaching and developing colleagues and junior leaders.
• Understands the commercial side of Food & Beverage, including payroll, productivity, costs, stock and revenue.
• Is confident managing challenging guest situations and making decisions during busy operations.
• Has a strong understanding of Food Safety, allergens and Health & Safety requirements.
• Communicates confidently and builds positive relationships across different departments.
• Is comfortable taking wider leadership responsibility during Duty Manager shifts.
• Can work flexibly across the operational needs of a hotel, including evenings, weekends and bank holidays.

Benefits of the Assistant Food and Beverage Manager role include

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty in our colleague restaurant
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt 'We care for people so they can be their best'. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Next Steps: Apply today for this Assistant Food and Beverage Manager role and start your journey with Hyatt Hotels!