GCIO Operations Manager - Cybersecurity

Hybrid in Sheffield·Added today (last checked 26 Oct)

HSBC

144 open roles

Apply

Our summary

Work mode: Hybrid, Sheffield

Skills

Requirements

What we're looking for

Bring proven experience in senior executive management roles within financial services ideally within multinational banks
Apply a strong understanding of Cybersecurity alongside broad technology and risk management experience including controls operational process and incident response
Demonstrate substantial experience managing significant financial plans and resource plans including forecasting reporting and commercial decision support
Show established capability in programme and portfolio management including delivery tracking benefits validation and tooling such as Clarity
Navigate complex matrix environments while partnering across functions such as People Procurement Finance Risk Compliance and transformation teams
Communicate complex topics clearly in writing and verbally including producing senior-level papers presentations and updates tailored to the audience
Build and sustain effective relationships with critical internal and external stakeholders including engaging on regulatory and market considerations
Use structured problem-solving to interpret complex information and support data-informed decisions that improve operational outcomes

Pay & benefits

What you'll get

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

The role

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We're currently seeking an experienced professional to join our team in the role of GCIO Operations Manager - Cybersecurity.

Reporting to the GCIO (Global Chief Information Office) Operations Director, Cybersecurity you'll design implement and run operational processes across the Cybersecurity COO(Chief Operating Office) remit - spanning workforce management financial management portfolio oversight governance and third-party management. Your focus is on simplifying and standardising how the function operates by adopting best practice and improving consistency of service. You'll partner closely with the GCIO Cybersecurity COO team and central GCIO COO pillar teams as well as colleagues in People Procurement Finance Risk Compliance and Group Transformation.

Success looks like clear governance reliable reporting strong controls and operational processes that help Cybersecurity teams deliver effectively in a fast-changing risk environment.

What you'll do

In this role you will:

Define and maintain a rolling 3-year workforce plan aligned to Cybersecurity financial plans and wider GCIO and Group workforce and location strategies
Execute workforce lifecycle activities across attract retain and grow in partnership with People teams including hiring at scale and emerging talent and upskilling programmes
Develop business cases for workforce initiatives including contractor replacement orchestration efficiencies and Generative AI impacts on future workforce needs
Manage multi-year financial planning and reporting for the Cybersecurity capability including budgeting forecasting accruals and cost transparency for senior leadership
Identify and deliver cost optimisation levers while ensuring full recovery of global costs and timely consistent management information
Oversee third-party management from deal initiation through negotiation approvals execution and post-execution benefit validation including TPEM task oversight and vendor performance risk management
Govern portfolio oversight for the Cybersecurity change portfolio including milestone definition programme setup in Clarity tracking reporting and escalation of delivery risks
Coordinate governance activity for the Capability Lead including forum commitments paper production action tracking and stakeholder engagement support

Requirements

To be successful in this role you should meet the following requirements:

Hiring process

2 steps1 interviewa task to do

Submit your CV
Online assessments
Online test
You can take the assessments at any time within a fixed number of days given in the email; the number and type depend on the role.
Interviews
30–60 min
Telephone, on-demand video, live video or in-person interviews; live, telephone and in-person interviews last approximately 30-60 minutes depending on the role.

About HSBC

HSBC is one of the world's largest banking and financial services organisations, founded in 1865. It serves millions of customers through its four global businesses.

Customers the world over know and trust HSBC, often over generations, valuing its deep international network, expertise, and focus on their future needs.

Industry: Banking
Founded: 1865
Headquarters: London, United Kingdom

In their own words

About the company & team

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Additional information

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.

All open roles at HSBC