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Claims Executive - Commercial & Schemes in London
Hybrid in London·Full-time·Added yesterday (last checked 2 Nov)
Our summary
- Work mode
- Hybrid, London
- Contract
- Full-time
Skills
Nice to have
Howden is hiring for this role in several places. This vacancy is in London.
Requirements
Education & certifications
- GCSE Maths and English (or equivalent).
- A Levels (desirable).
- CII and/or CILA qualifications (desirable).
- BDMA qualification (desirable).
Pay & benefits
What you'll get
A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
The role
What you'll do
- Taking ownership of commercial claims from notification through to settlement.
- Managing complex and high-value claims, providing expert guidance and support throughout.
- Acting as a trusted adviser and advocate for clients during the claims process.
- Negotiating with insurers to achieve the best possible outcomes.
- Building strong relationships with clients, insurers, loss adjusters and legal partners.
- Identifying trends and opportunities to improve claims outcomes and reduce risk.
- Supporting and mentoring less experienced team members.
- Representing the claims function internally and externally.
What We're Looking For
- Strong commercial insurance claims experience within a broker environment.
- Excellent understanding of insurance policies, coverage and claims processes.
- Proven ability to handle complex claims and negotiate successful outcomes.
- Exceptional relationship-building and stakeholder management skills.
- A client-first mindset with a passion for delivering outstanding service.
- Confidence, resilience and the ability to remain calm under pressure.
- Experience supporting or mentoring colleagues.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
About Howden
Howden is a leading global insurance group operating in insurance broking and risk consulting, managing $37bn of premiums for its clients. The group employs around 23,000 people and serves clients across areas such as corporate insurance and risk, employee benefits, reinsurance and personal lines.
Howden is majority owned by its own employees, with its largest shareholder group being the people who work in the business, supported by three long-term minority growth-equity partners. This ownership structure underpins an 'owner's mindset' culture in which employees take ownership of their decisions and the business is built to last.
- Industry
- Insurance and Risk Consulting
- Employees
- 23,000
In their own words
About the company & team
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
At Howden, Commercial & Schemes, we do more than handle claims. We help our clients recover from unexpected challenges and get back to doing what they do best. We're looking for an experienced Claims Executive to join our established team in London. This is an opportunity to manage complex commercial claims, build trusted client relationships and make a genuine difference when clients need support most.
Location: London
Working Pattern: Full-time, permanent | Hybrid (2-3 days per week in the office)
Up to £50k
