Universal Care Assistant

Company Description

Home Instead Swindon & Vale of White Horse are a well-established, award-winning home care provider, supporting older people to live well and independently in the place they love most - their own home. We are proud to be a CQC 'Outstanding' rated provider, delivering exceptional care across Swindon, Highworth, Faringdon, the Vale of White Horse, and surrounding villages.

Job Description

Become a Universal Care Assistant - A Role Like No Other

Are you an experienced Care Assistant ready for something more varied, more rewarding, and more impactful?

We're looking for a flexible, compassionate, and adaptable individual to join us as a Universal Care Assistant - known internally as a Universal Care Professional - a unique role designed for someone who thrives on variety and truly making a difference wherever they're needed most.

This isn't your typical care role. You'll be at the heart of our service, stepping in to support clients across a range of care settings - ensuring no one is ever left without the exceptional care they deserve.

About the Role
As a Universal Care Assistant, you'll provide high-quality care across a variety of services, including:

• Domiciliary (home) care visits
• Emergency and short-notice support
• Waking nights and sleep-ins
• Temporary live-in care placements

Your role will include:

• Delivering personal care with dignity and respect
• Supporting with daily routines and medication
• Preparing meals and providing companionship
• Adapting quickly to different clients and environments
• Being a reassuring, friendly presence in times of need

No two days will look the same - and that's what makes this role so exciting.

Pay & Benefits

• £13.30 per hour for care delivery
• £12.71 per hour for travel time
• 35p per mile mileage
• Enhanced rates for waking nights
• £135 per day for live-in care assignments
• Guaranteed contracted hours for stability and security

Plus:

• Paid training and ongoing development opportunities as part of our Care Skills Academy
• Pension scheme
• Referral bonus scheme
• Access to PayWise+ (get paid before payday)
• Free Blue Light Card & discounted fuel
• Supportive, close-knit team culture
• Access to our Wellbeing Hub

Why This Role Matters
As a Universal Care Assistant, you'll play a vital role in ensuring our clients always receive consistent, high-quality care - even in unexpected or emergency situations.

You'll be the person we rely on to step in, adapt, and make a difference when it matters most.

Who We're Looking For

• Previous care experience (essential)
• A flexible and open-minded approach to different types of care
• Confidence working across a variety of settings and clients
• A calm, reliable, and proactive attitude
• Willingness to work a mix of shifts, including nights and live-in when required
• A driver with access to a vehicle (essential)

Ready to Take the Next Step?

If you're looking for a role where you can grow, challenge yourself, and truly make an impact, this is your opportunity.

Join a team that values you, supports you, and empowers you to deliver outstanding care every single day.

Universal Care Assistant - because every client deserves exceptional care, whenever they need it.

Find out more about us here: homeinstead.co.uk/swindon

Please note: This role is UK-based, and employment is subject to the right to work in the UK.