Steward Supervisor

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Steward Supervisor at Waldorf Astoria London - Admiralty Arch, you're not just providing strategic oversight of all stewarding operations across the property - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

As Steward Supervisor, you will oversee the stewarding function, ensuring immaculate back‑of‑house environments and seamless operational support for all food and beverage outlets. You will lead by example, supporting and guiding the stewarding team while ensuring health, hygiene, and safety standards are uncompromisingly upheld.

You will carry out the following duties to the highest luxury hospitality standards:

• Supervise stewarding operations, ensuring consistently high standards of cleanliness, organisation, and efficiency.

• Support the training, guidance, and development of stewarding team members.

• Coordinate daily pot‑wash and dish‑wash operations to meet service demands.

• Ensure all back‑of‑house areas are maintained to exacting cleanliness standards, with cleaning schedules fully completed and documented.

• Rigorously observe all health, hygiene, and safety guidelines, including the safe handling of hazardous substances.

• Promptly report faulty, misused, or damaged equipment to the appropriate departments, including Executive Kitchen and Engineering.

• Ensure correct Personal Protective Equipment (PPE) is available, worn, and adhered to at all times.

• Confirm that machinery is operated safely, efficiently, and in full compliance with the hotel's Health & Safety Manual.

• Assist with the movement, positioning, and safe storage of operational equipment.

• Support inventory control through equipment stock takes as required.

• Enforce full compliance with all hygiene, sanitation, and safety regulations across the stewarding team.

• Undertake any additional reasonable duties as directed by hotel leadership in support of operational excellence.

What are we looking for?

A Steward Supervisor serving Hilton brand hotels demonstrates discipline, accountability, and teamwork in support of the guest experience. To succeed in this role, you will bring:

• Clear and effective communication skills.

• The ability to perform consistently under pressure.

• Confidence working independently and collaboratively within a team.

• Flexibility to adapt to varying operational requirements and service demands.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in a stewarding or similar operational role.

• Prior exposure to supervisory responsibilities within a hospitality environment.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.