Senior Shift Engineer

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

As a Senior Shift Engineer at Waldorf Astoria London - Admiralty Arch, you're not just maintaining the hotel's physical safety and functionality - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day

As a Senior Shift Engineer, you will support the smooth daily operation of the Engineering function, assisting with team supervision while ensuring all maintenance enquiries and requests are handled promptly and professionally. You will play a key role in prioritising and executing maintenance works that preserve the safety, functionality, and refined standards of an ultra‑luxury hotel environment.

Your responsibilities will include, but are not limited to:

• Supporting the day to day supervision and coordination of the maintenance team
• Assisting in the implementation and compliance of all statutory, legal, and company requirements, including fire safety, health & safety, hygiene, electrical compliance, and local regulations
• Collaborating closely with Housekeeping to coordinate and prioritise maintenance activities with minimal guest disruption
• Responding to maintenance enquiries swiftly, professionally, and with discretion
• Carrying out maintenance repairs to the highest standard, ensuring appropriate PPE is used at all times
• Maintaining external areas, including landscaped green spaces and car parks, where applicable
• Following and supporting planned preventative maintenance programmes to ensure operational excellence
• Building and maintaining positive, professional relationships with internal stakeholders, contractors, and suppliers
• Supporting and implementing energy efficiency and conservation initiatives
• Ensuring full compliance with C.O.S.H.H. regulations, particularly regarding the safe storage and handling of hazardous substances
• Assisting with the ongoing training, development, and performance support of the maintenance team

What are we looking for?

Senior Shift Engineers within our Hilton luxury portfolio serve as ambassadors of excellence, care, and reliability. Working collaboratively across departments, they play a critical role in supporting a seamless, elevated guest environment.

Success in this role is defined by the following attributes:

• A consistently positive and professional demeanour
• Clear, confident, and respectful communication skills
• Impeccable personal presentation and grooming standards
• Flexibility and responsiveness across a variety of operational situations
• The ability to work independently while contributing effectively within a team

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Proven maintenance experience, including electrical, plumbing, or painting and decorating disciplines
• Relevant technical qualifications or certifications aligned with the role

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.