Assistant Chief Engineer

About us...

Sofitel London-Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.

A bit about what you will do...

Assistant Chief Engineers in our luxurious hotel take a proactive, hands-on approach, assisting in overseeing all aspects of maintenance operations to ensure excellent standards are maintained, to create a welcoming and safe environment that consistently exceeds guests' expectations.

• Lead and manage the maintenance team, including assigning tasks, providing guidance, and conducting performance evaluations.
• Coordinate the delivery of planned and reactive maintenance services.
• Manage the maintenance budget, including tracking expenses, forecasting future needs, and optimising resource allocation.
• Oversee hotel renovations and other projects, negotiate contracts, and ensure timely completion within budget.
• Ensure compliance with safety regulations and best practices in maintenance operations.
• Collaborate with other departments to support the overall operation of the hotel and address maintenance-related issues.
• Maintain and order parts and supplies in a timely and efficient manner while minimising waste and supporting "green" initiatives.
• Address guest concerns promptly, attentively and efficiently.
• Coach, train, and support the team to provide consistently high standards while continually seeking improvement.

• Strong leadership skills with proven experience in managing a team.
• Excellent communication and interpersonal skills.
• Exceptional attention to detail and strong problem-solving abilities.
• Flexibility to adapt to changing priorities and operational needs.
• Full understanding of financial aspects, budgeting and profit and loss.
• Proven experience in managing, coaching, challenging and developing teams.
• Approachable and positive manner with a "can do" attitude.
• Ability to use initiative in challenging situations and under pressure.
• A smart and professional appearance.
• Proven track record in a similar position within a 5-star hotel.
• Recognised electrical or engineering qualification and specialised expertise in plumbing, electrical, mechanical, and carpentry fields.
• Pool plant operator qualification preferred.
• Excellent understanding of Health and Safety regulations and best practices.
• Previous experience using maintenance management software and Microsoft Office applications.
• Excellent standard of English, both written and spoken.

What's in it for you...

Competitive salary

Holiday - 28 days holiday, enhanced after 5 years of service.

But there's more...

• Free meals on duty.

• Complimentary on-site parking is available whilst on duty.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties.

• Introduce a friend scheme.

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.