Interim Associate GDCM Deployment PEP

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like

Troubleshoot issues and offer technical guidance
Deliver remote or onsite hotel operations training/support
Build and configure system databases
Set up hardware and interfaces
Migrate hotels from retired PMS to PEP, ensuring complete data transfer

How you will collaborate with others

Help train new team members by guiding them through project components and task execution
Liaise with the Managers/Senior Associates to support migration projects
Collaborate with internal and external support teams to resolve system issues

What projects you will take ownership of

Multiple stages of a remote and onsite PEP deployment which include communication, configuration, database build, data migration, testing interfaces, training, and hotel operations support (Front Desk, Night Audit, Management, Sales, Revenue Management, and Housekeeping)

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications

Professional work experience in Technology or a related field like hotel operations
Work experience using Property, Sales or Revenue Systems
Understanding of Hilton's PMS, CRS and interfaces
Travel up to 80%

It would be useful if you have

Experience as a successful systems installer
Experience troubleshooting local hotel interfaces or systems
Bilingual