Production & Service: Strictly follow Standard Operating Procedures (SOPs) for product preparation and assembly at the assigned station, ensuring product quality, speed of service, and presentation meet brand standards.
Food Safety & Hygiene: Execute daily cleaning schedules and deep cleaning tasks in accordance with UK food safety and HACCP standards, while strictly managing product shelf-life and allergen segregation.
Customer Service: Greet and welcome customers warmly, handle orders and cash/card transactions accurately and efficiently, and deliver an exceptional customer experience by actively responding to customer needs.
Equipment Care: Operate and clean all station-specific production equipment safely and correctly according to instructions, and immediately report any equipment malfunctions or safety hazards to the management team.
Requirements & Qualifications
Experience: Previous experience in F&B, retail, bubble tea, or coffee service is preferred, but passionate candidates with no prior experience are welcome.
Skills: Strong communication skills, basic arithmetic for cash/POS handling, and the ability to multitask in a fast-paced environment.
Right to Work: Must hold valid legal authorization to work in the UK.
Flexibility: Willingness to work flexible shifts, including weekends, evenings, and public holidays.