Building Services Operative

We believe Hedyn is a great place to work and it's important to us that our people feel the same way.

As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

We are still at the beginning of our journey. Join us to help shape it.

Enhanced Pension Scheme:
We offer an attractive pension scheme with generous employer contributions of up to 12%. You are able to determine the level of contributions that is right for you.

Enhanced Annual Leave:
You'll start on 25 days annual leave (+ Bank Holidays) which would increase gradually to 30 days following 3 years' service.

SMART Working (dependent on role):
You're trusted to manage your time to work in a way that meets the needs of our customers, colleagues and communities.

At Hedyn, we believe that 'work is something you do rather than somewhere you go.'

Health and Wellbeing:
We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.

Flexible Benefits
We have a flexible benefits package that allows colleagues to spend £625 towards the benefits that suit them. There is a wide range of benefits available to choose from including Private Medical Insurance, Health Cash Plan, the option to have your professional memberships paid for, and Electric Vehicles.

Development:
We offer many professional and personal development options such as sponsored study opportunities and career progression and development.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.

We're looking for a part-time Building Services Operative (14 hours per week) to join our Property and Place team, helping to maintain safe, secure and welcoming environments across our 55+ housing schemes.

In this role, you'll be responsible for the day-to-day upkeep of our schemes, carrying out health and safety checks, monitoring cleanliness standards, undertaking minor repairs, and responding to maintenance issues. You'll play an important part in ensuring our residents enjoy a high-quality living environment while supporting compliance with health and safety requirements.

• Collaborate with other team members, contractors, and external agencies to ensure a coordinated approach to building maintenance and improvements.
• Be the focal point for customers safety queries and concerns, understand written safety documentation and be able to interpret and relay information to customers.
• To have skills to enact basic repairs on site and understand the repairs process to escalate repairs to the Maintenance team as required.
• To undertake basic site compliance checks in line with an agreed schedule e.g., visual inspection of fire doors, emergency lighting, weekly alarm tests, security of entry doors etc.
• Undertake site cleaning tasks to maintain the cleanliness and safety of the premises.
• Management of contractors on site, supporting with access needs and inductions.
• Consult with the Contact Team to ensure that changes to job schedules are recorded and updated.
• Report unsafe conditions, near misses and accidents to their line manager and the Safety team.
• Manage on site records and documentation.
• Report any ASB or issues to the relevant Neighbourhood Manager.
• Cover Caretaker duties in other city centre and high-rise properties as required.
• Conduct regular inspections and maintenance tasks to ensure the high-rise buildings and sheltered accommodation are in good condition. This includes checking for leaks, faulty fixtures, and other issues, promptly reporting and addressing them.
• Keep all communal areas, including lobbies, hallways, staircases, elevators, and communal spaces, clean and tidy. Ensure waste management and recycling practices are followed.
• Monitor access points, ensuring the buildings are always secure. Report any suspicious activities and enforce safety regulations, including fire safety and evacuation procedures.
• Assist customers with any maintenance-related concerns and address their queries in a professional and courteous manner. Function as a point of contact for customers, offering support and resolving minor issues.
• Maintain the external areas, such as gardens, pathways, and parking lots, ensuring they are well-kept and safe for customers.
• Adhere to health and safety guidelines, promptly reporting any hazards or incidents, and ensuring all safety equipment is in good working condition.
• Conduct minor repairs and basic maintenance tasks, such as changing light bulbs, fixing door locks, and attending to plumbing and electrical issues.
• Maintain accurate records of maintenance activities, cleaning schedules, and customer communications.
• Be prepared to respond promptly to emergencies and be available for on-call duties as required.
• The postholder will undertake any other duties that are reasonable, proportionate, and commensurate with the grade of the role, as required to support the effective delivery of the service.

Vacancy: Building Services Operative(14 hours per week)

Closing date: Monday 9 November

Shortlisting: Tuesday 10 November

Proposed Interview date: Wednesday 18 November

Salary: £27,851.23 pro rata

(Please refer to the attached recruitment pack for more information.)

For further information about the role, please contact recruitment@hedyn.wales