Capability Manager

Job Summary

HCLTech is seeking an experienced HR consulting leader to advise global clients on enterprise HR transformation. The role requires deep expertise in Hire-to-Retire transformation, HR operating models, AI-enabled HR, and workforce experience. Partnering with CHROs and business leaders, the successful candidate will shape HR transformation strategies, accelerate AI adoption, simplify operations, and deliver measurable business value.

Key Responsibilities

• Advise CHROs and senior business leaders on HR transformation strategy, operating model modernization, AI adoption, and business value realization.
• Lead enterprise-wide Hire-to-Retire (H2R) transformation, driving process redesign, simplification, standardization, and harmonization across global HR functions.
• Design future-state HR operating models, including HR Business Partners, Centres of Excellence (COEs), Shared Services, Global Capability Centers (GCCs), and governance frameworks.
• Define HR transformation roadmaps, target-state capabilities, and implementation priorities aligned with business strategy and organizational goals.
• Drive employee and manager experience transformation through service design, journey-led process improvements, digital enablement, and AI-powered HR services.
• Develop business cases, value realization frameworks, KPIs, and executive dashboards to measure business, operational, financial, and workforce outcomes.
• Provide strategic guidance on HR technology, data, analytics, and AI-enabled HR capabilities, ensuring business-led and platform-agnostic recommendations.
• Lead executive workshops, strategic assessments, and transformation programs while building trusted relationships with CHROs and C-suite stakeholders.
• Support strategic pursuits, solution development, and thought leadership, converting advisory engagements into large-scale transformation opportunities.
• Build, mentor, and grow the HR Advisory & Consulting capability by developing talent, reusable consulting assets, and market-leading intellectual capital.

Skill Requirements

• 16+years of experience in HR transformation, HR consulting, or enterprise HR leadership, with expertise in large-scale transformation programs.
• Proven experience advising CHROs, C-suite executives, and senior HR leaders on HR strategy, operating model transformation, and business value.
• Deep functional expertise across the Hire-to-Retire (H2R) value chain, HR operating models, and global HR service delivery.
• Strong experience in HR process transformation, standardization, harmonization, shared services, and employee experience.

Other Requirements

Director - HR Advisory & Business Value Transformation