Transport Shift Manager

Are you a driven transport professional who thrives in a fast-paced environment and can inspire teams to deliver exceptional customer service every day? Can you confidently manage drivers, compliance, and operational performance while keeping a busy transport operation running safely and efficiently? If so, we have an exciting opportunity for you to join our team as a Transport Shift Manager.

Join our GXO Phillips 66 Immingham team as a Transport Shift Manager, where you'll lead from the front, motivate drivers, drive exceptional customer service, and ensure a safe, efficient operation around the clock. From managing resources and performance to solving challenges on the go, you'll play a key role in delivering for our customers and keeping the operation running at its very best.

This is a permanent, full-time opportunity based on site (South Killingholme DN403DL). Contracted hours of 40 per week, with rotating shift pattern. This is 5 days of 7 rota, working 06:00 to 14:00, 14:00 to 22:00 and 22:00 to 06:00 (When your shifts fall on weekends, the shift pattern is 06:00 to 14:00).

Pay, benefits and more

You'll be paid a salary of up to £35,000 per annum and 25 days annual leave (plus bank holidays). You'll have access to a company pension scheme, extensive wellbeing programmes and initiatives, and our GXO University which provides you the opportunity to learn new skills and gain qualifications at a pace that you're comfortable with. Plus, many other perks such as a variety of high street discounts, a cycle to work scheme and our continued focus on internal promotions, over 60% last year!

What you'll do on a typical day

• Working as part of a team manage and motivate the driver workforce to deliver outstanding service, achieve targets, and maintain operational excellence across your shift
• Keep customers informed and satisfied by providing accurate ETAs and proactively communicating any delivery updates
• Manage driver performance and wellbeing, including shift briefings, absence cover, return-to-work interviews, and day-to-day support
• Drive compliance and operational control through effective management of tachographs, drivers' hours, working time regulations, and transport documentation
• Champion a culture of safety and continuous improvement by promoting near-miss reporting, maintaining compliance, and supporting best practices across the operation

What you need to succeed at GXO

• A positive, can-do attitude with the ability to thrive in a fast-paced, ever-changing transport environment
• Strong communication and relationship-building skills, enabling you to work effectively with customers, drivers, and senior stakeholders
• A customer-first mindset, with the ability to understand customer needs and deliver exceptional service
• Good Microsoft Office and Excel skills, alongside a self-motivated approach and a willingness to learn Previous logistics or Transport Management Systems experience is desirable but not essential, as full training can be provided

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.