Department Manager

Are you ready to lead a high-performing warehouse team and make an impact every day? Do you thrive in a fast-paced environment where people, performance and customer service are equally important? Can you drive operational excellence while developing and inspiring others to succeed?

Here at GXO, we're looking for a Department Manager to join our Fashion & Apparel operation at our River Island site in Milton Keynes. You'll lead a team of up to 20 colleagues, ensuring the efficient flow of goods through the warehouse while creating an engaging, safe, and high-performing working environment.

• Leading and developing a team of Warehouse Operatives, creating a positive, inclusive and performance-focused culture
• Driving operational performance, ensuring productivity, quality and service targets are consistently achieved
• Managing people matters, including coaching, investigations, disciplinaries, performance management and colleague development
• Using operational systems and reporting tools to monitor performance, identify risks and implement corrective actions
• Championing health, safety and compliance, ensuring adherence to SOPs, SSOWs, policies and warehouse best practice

This is a full-time, permanent position. You will work a shift rotation of '4-on, 4-off and 3-on, 3-off', 18:00 till 06:00.

• Proven leadership skills with the ability to motivate, engage and develop teams in a fast-paced operational environment
• Strong communication and relationship-building skills, with confidence handling employee relations matters and difficult conversations
• Demonstrable experience of problem-solving, decision-making and driving accountability to achieve results
• A customer-focused mindset with an understanding of how operational performance impacts service delivery
• Previous experience within warehouse, logistics, supply chain or manufacturing operations is highly desirable

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.