Asset & Property Support Officer

The asset team at Guildford Borough Council has a position available for a motivated and proactive individual to join our close knit, passionate and hardworking team managing the Council's commercial property portfolios.

The team is responsible for all aspects of property and asset management including the agreement of new lettings, rent reviews, lease renewals and the management of lease expiries, dilapidations and service charge accounts across a range of commercial properties such as offices, shops, industrial and leisure assets. We also have exciting redevelopment projects in the pipeline so no two days are the same.

What you'll do on a typical day

The post holder will build and maintain relationships with the team, other Council services, Councillors, tenants, and contractors/suppliers. Most importantly you will assist the Asset & Property Managers by recording property data, keeping databases and service plans up to date, raising purchase orders and requisitions, plotting all tenancy changes onto QGIS, publishing delegated decisions, managing the asset management email account and distributing to the team accordingly, taking meeting minutes and supporting the team in their day-to-day tasks.

There is an opportunity for the successful recruit to assist with the annual asset valuations, insurance valuations, business rates exemptions and service charge data and the implementation of a revised vacant property inspection process. This will involve site visits to various properties as and when they become vacant, and the implementation of a process to set out how they are then managed by the Assets team.

Skills and experience needed

• Experience and detailed knowledge of commercial property management, GIS systems or relevant commercial property qualifications advantageous but not essential
• Working knowledge of Microsoft applications
• High standard of work, accurate record keeping, data entry and attention to detail
• Good IT skills with the ability to adapt to new systems and processes
• Excellent Customer Service skills
• Excellent verbal and written communication skills
• Good analytical and problem-solving skills
• A team player and able to work independently using your initiative
• Willingness and flexibility to participate in a range of projects and day to day activities
• Excellent time management and the ability to work to deadlines
• Experience of working within a local authority is desirable

What's in it for you?

In return, we offer an opportunity to undertake interesting, varied and high-profile work, job satisfaction, training, and work life balance. In addition, you will be rewarded with an attractive package of staff benefits which includes local government pension scheme membership, flexible work arrangements, generous annual leave, tax savings on childcare costs and training and development.

This is a superb job in terms of its job satisfaction and family friendly working. Located in our attractive offices by the River Wey in Guildford town centre - a short walk from the station, you can take advantage of everything that Guildford has to offer. Although home working is also available.

'From April 2027, Guildford Borough Council and Waverley Borough Council will become part of the new West Surrey unitary council, as part of a major local government reorganisation across Surrey. This change will see the current twelve councils replaced by two new authorities: East Surrey and West Surrey. West Surrey will cover the areas currently served by Guildford, Waverley, Runnymede, Spelthorne, Surrey Heath and Woking.

As we move toward this transition, we remain focused on delivering high‑quality, value‑for‑money services and staying true to our shared values: Collaboration, Wellbeing, Trusted, Value for Money and Professionalism.

Joining us at this point in our journey offers a unique opportunity. You will gain valuable experience, benefit from extensive training and development, and play an active role in one of the most significant local government transformations in the past 50 years. You'll be part of a collaborative, supportive organisation where your ideas and contributions will directly help shape the future of public services across West Surrey.

Together, we will ensure a smooth transition and continue to provide excellent services for residents now and into the future.

If you're looking for a role where you can grow, make an impact and be part of meaningful change, we'd love to hear from you.'

About Guildford

Guildford is a regional centre for leisure, business, education, shopping and culture set in beautiful countryside that includes the Surrey Hills Area of Outstanding Natural Beauty. Guildford is a thriving market town and is a principal shopping destination with a vibrant night time economy. The town's geographical location provides excellent transport links in all directions, London is just 30 minutes away on the train and the town is well-served by frequent bus routes and subsidised Park and Ride facilities. All of this contributes to a quality of life that attracts many people to live, work in and visit Guildford.

We are an equal opportunity and Disability Confident employer and value diversity. All employment decisions are made on the basis of qualifications, merit and business need. Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and post-holders to share this commitment. To fulfil this commitment we have robust systems in place for the safe recruitment of staff and volunteers.