Product Manager

To secure an interview for this vacancy, the essential criteria (in order of application process):

1. You'll be required to reach the minimum pass mark for the online Situational Judgement Test (SJT), which assesses criteria important for all roles in our organisation.
2. Able to demonstrate management of, or contributions to, the delivery of a product, service, or capability, including identifying priorities and supporting the delivery of outcomes.
3. Able to demonstrate effective engagement with users, customers, or stakeholders to understand their needs, gather feedback and inform decisions.
4. Able to analyse information and evidence to make recommendations and support decision-making.
5. Able to adapt to changing priorities and manage competing demands while maintaining a focus on agreed outcomes.

What to expect
Our recruitment process is fair, transparent, and based on merit. Here is a brief overview of each stage, in order:

1. An initial online application form including pre-screening questions to ensure you meet our eligibility criteria.
2. Online Situational Judgement Test (SJT) in which you rate the appropriateness of responses to a series of short scenarios.
3. Full online application form.
4. An application sift looking at your motivational fit for the role and experience.
5. A face-to-face interview.
6. If successful, you will receive a conditional offer of employment.

Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to complete, including vetting, so we advise you remain in your current employment until you have received your final job offer.

About us
At GCHQ, we unlock the complex world of data and communications to help keep the UK and its citizens safe, both online and in the real world. Working closely with our British Intelligence partners in MI5 and MI6, we protect the UK from threats including serious organised crime, terrorism, and cyber-attacks. A role at GCHQ offers varied and fascinating work in a supportive environment that puts the emphasis on teamwork.

This role sits within an established and expanding Product Management function, where new ideas and different perspectives are welcomed. As part of a growing community of Product Managers, you'll be encouraged to share ideas, challenge assumptions and contribute to the ongoing evolution of product practices and ways of working.

You'll join an established product management community with plenty of opportunities to learn from experienced colleagues, share ideas and build your professional network. Through regular community events, Product Managers from across the organisation come together to share experiences, discuss challenges and explore different approaches.

Equal opportunities
At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word, encompassing different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking, and people with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, particularly those from groups that are under-represented in our workforce including women, people from ethnic minority backgrounds, people with disabilities, and those from low socio-economic backgrounds.

Find out more about our culture, working environment and approach to diversity and inclusion on our website.

We're Disability Confident
GCHQ is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. The scheme is designed to encourage employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people.

As a Disability Confident employer, we aim to offer a fair and proportionate number of person-to-person interviews to any candidates who self-identify as disabled and meet the essential criteria for the role. This is known as our 'Offer of Interview' (OOI).

There is a wide range of extra support available throughout the recruitment process to enable you to do your best, see our website for information on reasonable adjustments we can offer.

Please note we have a strict drugs policy. Once you start your application, you must not take any recreational drugs, and you'll be required to declare any previous drug use at the relevant stage of the process.

Before you apply, we advise you to consider setting up a separate email address for your contact with us to ensure your personal and application correspondence remain separate. Try to avoid including identifying information in your email address, such as your first name, surname and/or date of birth. This is good practice and will help you manage your application more securely.

Please note, you should only submit your application from within the UK. If you are based overseas, you should wait until you are in the UK before applying. Applications submitted from outside the UK may affect our ability to progress your application. You should not discuss your application with anyone other than your partner or a close family member.

Right to close applications early
Please be aware that we reserve the right to close applications once a certain number of applications have been received. Please submit your application as soon as possible to avoid missing out. If you have a disability (as defined under the Equality Act 2010) and need additional time to complete your application, please submit your initial application. Then, contact us via the email provided as soon as possible, using the subject line "Reasonable Adjustments Extension" and briefly outline the support you require.