Senior Product Manager - Shopify

Senior Product Manager | Subscriptions & Shopify 🌍 Fully Remote

We're partnering with a growing consumer subscription business looking for a Senior Product Manager to own and evolve the end-to-end subscriber experience across a Shopify-powered ecommerce platform.

This is a highly commercial role focused on driving subscriber growth, retention, customer lifetime value, and conversion performance. You'll work across the full customer lifecycle, identifying opportunities to improve how customers discover, purchase, manage, and renew their subscriptions.

You'll partner closely with Engineering, Design, Analytics, Marketing, Retention, and Customer Experience teams, owning a roadmap that delivers measurable impact on both customer experience and business performance.

What You'll Be Doing

• Owning the subscription product roadmap, balancing customer needs with commercial objectives.
• Driving improvements across acquisition, onboarding, retention, churn reduction, and renewal journeys.
• Leading product discovery, prioritisation, experimentation, delivery, and optimisation.
• Developing and executing A/B testing strategies to improve key subscription metrics.
• Using customer insights and behavioural data to identify growth opportunities.
• Partnering with Marketing and Retention teams to improve subscriber engagement and lifetime value.
• Collaborating with Engineering and Design teams to deliver seamless customer experiences.
• Defining performance metrics and presenting recommendations to senior stakeholders.
• Managing relationships with key internal and external partners.

• Fully remote international opportunity.
• Own a business-critical subscription product area.
• Direct impact on growth, retention, and revenue performance.
• High visibility with senior leadership.
• Competitive salary and bonus.
• Generous PTO and wellness days.
• Fast-paced, collaborative, and entrepreneurial culture.

We encourage applicants from all backgrounds, so if there is anything we can do to make our recruitment processes better for you and to allow you to show your best self, let us know. We also understand that some people require extra time to complete assessments, require alternative application methods and can also benefit from having interview questions or a guide to the type of questions pre-interview. We are open to any suggestions or requests that you may have and are always looking for creative ways to assess talent. Our commitment to you is that you should always feel safe and secure when you're working with us. Futureheads is a B Corp™ accredited digital recruitment agency based in London. We specialise in recruiting permanent, contract and freelance digital and tech professionals in creative, data, design, digital marketing, engineering, product, project and programme management, UX and service design jobs.