Compliance Officer

Hybrid in Bromley·Full-time·Added 4 days ago (last checked 9 Nov)

Foresters Financial

2 open roles

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Our summary

Work mode: Hybrid, Bromley
Contract: Full-time
Closing date: Apply by Thursday 3 December

Skills

Requirements

What we're looking for

Knowledge of life assurance, investment and pension products
Knowledge of UK financial services regulatory environment
Understanding of Conduct Risk and good outcomes for customers
Good communication skills both written and verbal
Motivation and ability to develop technical knowledge
Organised and self-motivated, able to self-manage and prioritise work and have a desire to solve problems and eliminate waste.
Able to communicate with the wider teams and be able to remain professional even when issues are contentious.
Demonstrable knowledge or compliance and risk in finance.

Pay & benefits

What you'll get

Work/life balance

Competitive benefits

Flexible/Hybrid working

Pension plan

Bonus

Staff savings

The role

As our Compliance Officer you will be providing guidance and support to colleagues to ensure Foresters complies with all relevant regulations and to contribute to the management of conduct risk to ensure good outcomes for customers.

What you'll do

Provide guidance, support and independent challenge to Foresters in relation to its products, systems, policies, processes and controls.
Undertake activities, in line with agreed processes and Service Level Agreements, supporting delivery of the Compliance Programme and Monitoring Plan. For example, investigation and monitoring of breaches and/or complaints and/or sales records.
Analyse and interpret conduct risk and compliance MI to enable a data-led and risk-based approach to the role, sharing insights and perspectives on how to improve and adapt the compliance programme and monitoring plan.
Assist with production of compliance reports for team, management and board.
Provide support to business areas on how to appropriately resolve any identified compliance issues, including root cause analysis and customer remediation.
As required, deal with complaints received from customers, including those referred to FOS, ensuring there is an appropriate customer outcome.
As required, monitor sales to ensure there is a good customer outcome, providing feedback and agreeing actions and tracking them to completion.
As required, review regulatory changes and other new information and assess the impact on Foresters, documenting the key actions to appropriately mitigate the risks.
Support the development and review of key compliance policies, processes and controls.

How you'll work

This is a Hybrid role with a minimum of 2 days a week in the office. Working hours are 35 hours a week Monday to Friday with flexible start times from 8.00 – 9.30am.

About Foresters Financial

Industry: Insurance

In their own words

About the company & team

Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities.

All open roles at Foresters Financial