User Researcher

Hybrid in the UK·Added today (last checked 6 Nov)

Agency

Experis UK

156 open roles

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Our summary

Salary: £390 a day
Work mode: Hybrid, the UK
Contract: Contract role, inside IR35
Closing date: Apply by Sunday 6 December

Skills

Requirements

What we're looking for

Proven experience delivering user research within Agile multidisciplinary teams.
Strong experience conducting:
- User Interviews
- Usability Testing
- Workshop Facilitation
- Discovery Research
- Concept and Prototype Testing
Experience creating research strategies and translating findings into actionable recommendations.
Strong knowledge of User-Centred Design (UCD) principles and methodologies.
Experience developing personas, customer journey maps, and behavioural models.
Excellent analytical and problem-solving skills.
Ability to communicate user needs effectively to senior stakeholders.
Experience working with complex digital services and transactional user journeys.
Comfortable working with both qualitative and quantitative research data.
Experience mentoring or supporting other researchers.
Experience collaborating with Designers, Business Analysts, and Developers.
Understanding of requirements gathering, business analysis techniques, and software development lifecycles.
Knowledge of data modelling techniques.

Nice to have

Degree in Human-Computer Interaction (HCI), Usability, Cognitive Psychology, Market Research, or a related discipline.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Salary: £350.00 - £390.00 per day

The role

Rate: £390 per day (Inside IR35)
Location: Worthing (2-3 days per week onsite)
Clearance Required: BPSS

What you'll do

Plan and deliver user research across discovery, design, and development phases.
Conduct user interviews, usability testing, workshops, and research studies.
Develop research strategies to support product and service improvements.
Analyse qualitative and quantitative research data and present actionable insights.
Create personas, journey maps, user stories, and other research artefacts.
Support concept testing, prototype validation, and usability assessments.
Design and analyse surveys and customer feedback activities.
Facilitate workshops and communicate findings to both technical and non-technical stakeholders.
Mentor junior researchers and contribute to research best practices.

The Opportunity

We're looking for an experienced User Researcher to join a multidisciplinary Agile delivery team, helping to shape and improve digital services through user-centred research and evidence-based decision making.

You'll work closely with Product Managers, Designers, Business Analysts, and Developers to understand user needs, generate actionable insights, and influence product and service direction.