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Mail Operations Specialist (Collections)

On-site in Coventry·Part-time·Added 11 days ago (last checked 22 Oct)

Evri

314 open roles

Our summary

Salary
£12.71 an hour
Work mode
On-site, Coventry
Contract
Part-time
Closing date
Apply by Tuesday 17 November

Skills

Requirements

What we're looking for

GCSE Maths and English, or equivalent

Confidence using Microsoft Word and Excel

Strong verbal and written communication skills

Good analytical skills

An organised and accurate approach to work

The ability to work effectively with customers and colleagues across different operational teams

Nice to have

Knowledge or an understanding of DSA Mail processes would be beneficial, but isn't essential.

The role

Mail Operations Specialist (Collections) - Ryton

Help keep our national mail collection network moving

We're looking for a Mail Operations Specialist (Collections) to join our team in Ryton on a 6-month fixed-term contract, working 25 hours per week, Monday to Friday from 1:00pm to 6:00pm, with a salary of £12.71 per hour.

If you enjoy solving operational problems, communicating with customers and colleagues, and keeping on top of a busy workload, this could be a great opportunity for you.

What you'll do

You'll help monitor downstream access mail collections across our national depot network, making sure collection activity is closely followed and that timings, volumes and service issues are managed effectively.

Communication is a big part of the role. You'll work with customers, depots, mailing houses and internal operational teams, providing updates and helping to resolve or escalate issues when they arise.

Day to day, you'll:

Monitor collection activity across the network

Help ensure collections take place on time

Monitor collection timings and volumes

Keep customers, depots and operational stakeholders updated

Report and log collection events accurately

Highlight and communicate service issues

Help maintain mail integrity

Produce timely operational updates and reports

Support the team with collection queries and escalations

How you'll work

Location: RytonSalary: £12.71 per hourContract: 6-month Fixed-Term Contract (FTC)Hours: Part-time, 25 hours per weekWorking pattern: Monday to Friday, 1:00pm - 6:00pm

What you'll bring

You don't need to know everything about mail operations from day one. What's important is that you can communicate clearly, work confidently with information and stay focused in a busy operational environment.

The important details

This is a part-time, 6-month fixed-term opportunity based in Ryton, working:

25 hours per week | Monday to Friday | 1:00pm - 6:00pm | £12.71 per hour

The role supports collection activity across a national network and has no direct people-management responsibility.

Sound like you?

If you're organised, analytical and enjoy working with different people to keep a busy operation moving, we'd love to hear from you.

Hiring process

Apply today and become part of our Mail Operations team in Ryton.

About Evri

Evri is one of the UK's largest parcel delivery companies, providing a courier service that lets customers send, track and return parcels easily, quickly and affordably. The company operates a nationwide network of more than 9,000 ParcelShops and lockers, and delivers internationally to over 200 countries and territories.

Its services are aimed at both consumers and businesses: it handles returns for high street, catalogue and online shops, offers accounts for frequent senders, and provides a bulk-send tool that connects online stores and marketplaces such as eBay, Amazon, Etsy and Shopify so sellers can import orders and manage deliveries from one dashboard. Evri also works with a nationwide network of self-employed couriers.

Industry
Parcel logistics and head-office roles
In the UK
Leeds
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