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Operations Manager in Belfast

On-site in Belfast·Full-time·Added today (last checked 6 Nov)

Evri

310 open roles

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Our summary

Salary: £38,000 - £40,000 a year
About £2,570 - £2,690 a month after tax.
Work mode: On-site, Belfast
Contract: Full-time
Closing date: Apply by Monday 7 December

Skills

Evri is hiring for this role in several places. This vacancy is in Belfast.

Requirements

What we're looking for

Previous management experience within the parcel, logistics, or distribution industry.

Proven experience leading and developing teams of 12+ employees.

Strong operational planning, organisation, and decision-making skills.

Experience analysing operational data and performance metrics.

Good knowledge of warehouse and transport systems relevant to a parcel operation.

Excellent communication and people management skills.

A proactive, hands-on approach with the ability to thrive in a fast-paced environment.

Strong focus on achieving results while maintaining high service standards.

Pay & benefits

What you'll get

In return, we offer a competitive salary and a comprehensive benefits package designed to support your financial wellbeing, future security, health, and overall work-life balance.

The role

Operations Manager - Belfast, Newtownabbey

Lead Operations. Drive Performance. Deliver Excellence.

Due to continued business growth, we are seeking an experienced Operations Manager to join our busy Belfast Evri Premium hub. This is an excellent opportunity for a driven operational leader to take ownership of a fast-paced parcel operation, leading teams to achieve exceptional service, performance, and customer satisfaction.

What you'll do

Working closely with Service Partners, Shift Managers, and operational teams, you will be responsible for ensuring the safe, efficient, and effective day-to-day management of the site. You will play a key role in driving operational excellence, developing people, and delivering against KPIs and business objectives.

Leading the daily operation to ensure service and performance targets are achieved.

Managing, coaching, and developing Shift Managers and operational teams.

Driving a culture of accountability, engagement, and continuous improvement.

Monitoring and delivering site KPIs, service standards, and compliance requirements.

Planning and forecasting resource levels to meet operational demands.

Reviewing productivity and cost performance to ensure operational efficiency.

Conducting performance reviews and supporting employee development.

Working collaboratively with Site and Area Management to achieve business goals.

Maintaining the highest standards of health, safety, quality, and customer service.

How you'll work

Monday to Friday | £38,000 - £40,000 per annum | 07:00 - 16:00 | 45 Hours per Week

Hiring process

If you're an experienced Operations Manager looking for your next challenge in a growing business, we'd love to hear from you. Apply today and help drive our Belfast operation forward.

About Evri

Evri is one of the UK's largest parcel delivery companies, providing a courier service that lets customers send, track and return parcels easily, quickly and affordably. The company operates a nationwide network of more than 9,000 ParcelShops and lockers, and delivers internationally to over 200 countries and territories.

Its services are aimed at both consumers and businesses: it handles returns for high street, catalogue and online shops, offers accounts for frequent senders, and provides a bulk-send tool that connects online stores and marketplaces such as eBay, Amazon, Etsy and Shopify so sellers can import orders and manage deliveries from one dashboard. Evri also works with a nationwide network of self-employed couriers.

Industry: Parcel logistics and head-office roles
In the UK: Leeds

In their own words

About the company & team

Why Join Us?

We are passionate about creating a workplace where people can thrive. Our success is built on individuals who bring energy, commitment, and a genuine desire to deliver excellent service every day.

We are looking for leaders who:

Have the passion to make a difference.

Work collaboratively and support those around them.

Embrace a "Can Do" attitude.

Strive to deliver "Right First Time" for every customer.

Lead by example and inspire high performance.

All open roles at Evri