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Hub Manager - Nights

On-site in Coventry·Added today (last checked 9 Nov)

Evri

306 open roles

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Our summary

Work mode: On-site, Coventry
Experience: 10+ years
Closing date: Apply by Friday 1 January 2027

Skills

Requirements

What we're looking for

You'll be an established senior operational leader with extensive experience within the UK logistics, parcel, mail or distribution sector. You'll have a proven track record of leading large-scale, fast-paced and time-critical operational environments, with the ability to manage complexity and deliver results at scale.

You'll bring:

More than 10 years' relevant operational experience, including significant experience in a senior leadership position and reporting to top management.

Extensive knowledge of the UK logistics, parcel, mail or distribution market.

Experience leading large-scale operational teams and managing complex, time-critical environments.

Strong commercial and financial capability, including budget management, cost control and delivering against business objectives.

The ability to translate strategic priorities into effective operational plans and measurable results.

Excellent stakeholder management skills, with the confidence to influence and collaborate with senior leaders across multiple business functions.

A proven ability to develop management teams, drive accountability and deliver continuous improvement.

Education & certifications

A degree-level qualification is desirable, but not essential.

The role

Hub Manager - Nights

DHL eCommerce | Part of EVRi GroupLocation: Coventry HubContract: Permanent | Nights

What you'll do

Key Responsibilities

Hub leadership and accountability: Take overall responsibility for all operational activity at Coventry Hub, providing strong leadership and ensuring effective management, control and performance across the operation.

Operational performance: Drive delivery against service, productivity, quality and cost KPIs. Establish consistent operational controls, monitor performance and challenge the management team to identify and implement effective solutions.

Commercial and volume management: Work closely with Commercial colleagues to facilitate new and existing business volumes, ensuring operational capability is aligned with business requirements. Support effective sort allocation decisions that balance service, capacity and commercial objectives.

Network and sort optimisation: Work with the Head of Hubs, Head of Network Operations and Head of Fleet & Linehaul to determine the most effective sort paths through the central Hub network. Identify opportunities to maximise sort capability, improve utilisation and deliver the right balance of service and cost.

Financial and strategic delivery: Translate business strategy into practical operational plans, budgets and measurable objectives. Maintain strong financial control, manage costs and identify opportunities to improve efficiency and profitability.

Leadership and people development: Recruit, lead, motivate and develop the Hub management team. Build leadership capability, identify skills and resource gaps, establish clear responsibilities and performance expectations, and create a culture of accountability and engagement.

Continuous improvement: Identify and deliver strategic and tactical improvements across the Coventry operation, working with regional and network colleagues where required. Champion DHL's First Choice tools and processes, support the delivery of EOS activity and embed a culture of continuous improvement.

Governance, safety and compliance: Maintain high standards of health and safety, operational risk management and compliance. Ensure information security, mail integrity, employee screening and relevant business policies and procedures are consistently upheld.

About the Role

We are looking for an experienced and commercially driven Hub Manager to lead our operation at Coventry Hub.

This is a high-profile senior leadership position, with overall accountability for the performance, leadership and development of the Hub. You will ensure the operation consistently delivers against its service, productivity, quality and cost objectives, while building a high-performing management team and driving continuous improvement.

With significant financial responsibility, including a £25 million direct cost budget, £500 million revenue responsibility and an expected EBIT of £20 million, you will play a key role in delivering the commercial and operational objectives of the business.

Working closely with senior stakeholders across Commercial, Network Operations, Sort, Fleet & Linehaul and the wider business, you will ensure Coventry Hub operates efficiently, makes the best use of available capacity and supports the performance of the wider network.

About Evri

Evri is one of the UK's largest parcel delivery companies, providing a courier service that lets customers send, track and return parcels easily, quickly and affordably. The company operates a nationwide network of more than 9,000 ParcelShops and lockers, and delivers internationally to over 200 countries and territories.

Its services are aimed at both consumers and businesses: it handles returns for high street, catalogue and online shops, offers accounts for frequent senders, and provides a bulk-send tool that connects online stores and marketplaces such as eBay, Amazon, Etsy and Shopify so sellers can import orders and manage deliveries from one dashboard. Evri also works with a nationwide network of self-employed couriers.

Industry: Parcel logistics and head-office roles
In the UK: Leeds

In their own words

About the company & team

Why Join DHL eCommerce?

This is an opportunity to take on a significant senior leadership role within DHL eCommerce, part of EVRi Group. You'll have the opportunity to shape the performance of a major Hub operation, work alongside senior leaders and make a meaningful impact on service, operational efficiency and commercial performance.

If you have the experience, commercial capability and leadership ambition to take on this challenge, we'd like to hear from you.

All open roles at Evri