General Assistant in Cramlington

Elior Healthcare - Food That Makes a Difference

Every meal matters.

In healthcare environments, food is about more than nutrition. It's about comfort, wellbeing and helping people feel cared for when they need it most.

From retirement living to specialist care settings, we serve fresh food with compassion, consistency and attention to detail.

This is food with purpose. And people who take pride in making every plate count.

At Elior Healthcare, the safety, dignity and wellbeing of the people we support is our priority. As part of our recruitment process, this role is subject to satisfactory references and an Enhanced DBS check (where applicable).

Working Pattern: 5 Days Out Of 7 | Shift Times 7:30am to 3:00pm & 12:00pm to 7:30pm | Alternative Weekends | 35 Hours Per Week

Salary: £23,194.48 Per Year | £12.71 Per Hour

Job ID: 8186

What you'll be serving up...

As a General Assistant, you'll support the day-to-day operation by helping to deliver excellent customer service while maintaining high standards of cleanliness, safety, and organisation. This is a varied role where you'll work closely with colleagues across the team to ensure a smooth and efficient service.

• Assist with general cleaning, housekeeping, and maintaining a tidy working environment
• Support team members with a variety of operational duties as required
• Help with the receipt, storage, and distribution of stock, supplies, and equipment
• Operate basic equipment and tools safely and responsibly
• Maintain clean, safe, and well-organised work areas at all times
• Follow all Health & Safety procedures, company policies, and site regulations
• Provide excellent customer service when interacting with customers, visitors, and colleagues
• Support the team in delivering a high-quality service and positive customer experience

The ingredients you'll bring...

• Flexible approach and willingness to undertake a variety of tasks
• Good communication and teamwork skills
• Ability to follow instructions and work independently when required
• Basic understanding of Health & Safety practices
• Positive, reliable, and proactive attitude
• Commitment to delivering excellent customer service
• Willingness to learn, develop new skills, and support colleagues
• Previous customer service, hospitality, catering, or retail experience is desirable but not essential

What's on the menu for you...

At Elior, we believe people do their best work when they feel supported, valued and able to thrive. That's why we offer a benefits package designed to support your wellbeing, career, finances and life outside of work.

Here's a taste of what you can expect when you join us

• Free meals on shift
• Flexible and part-time working opportunities
• 28 days holiday, increasing to 31 days after two years' service
• Enhanced family, personal and compassionate leave policies
• Paid volunteering days
• Training, development and career progression opportunities
• Pension scheme, life assurance and financial wellbeing support
• Salary Advance, giving you access to a portion of your pay before payday
• A supportive, inclusive culture where everyone can thrive

Plus access to Elior Spark, our enhanced wellbeing platform, offering support for you and your immediate family, including:

• 24/7 virtual GP appointments
• Mental health support, counselling and therapy sessions
• Physiotherapy services and second medical opinions
• Online gym and workout programmes
• Legal and financial advice
• Nutrition, fitness and lifestyle guidance
• Meditation and mindfulness resources
• Dedicated wellbeing helplines and expert support whenever you need it

Ready to join us? Hit 'Apply Now' and let's chat!