Setting the Standard Team Leader

Commissioning Alliance
Setting the Standard Team Leader
£60,393 - £62,574 per annum inclusive London weighting (pro rata)
Grade: 14

Commissioning Alliance - Social care, education, and housing services delivers the pan-London Setting the Standard (StS) housing inspection service which regularly inspects nightly paid Temporary Accommodation, which is used to house vulnerable people/families.

The aim of the service is to ensure quality across the sector and to ensure the standard of accommodation meets minimum requirements. The Service is currently used and supported by 31 of the 33 London Boroughs and is delivered by the Commissioning Alliance.

StS is expanding and we are seeking an additional Team Leader to develop and manage a new team of inspection officers. The post is a 12-month fixed term/secondment due to pilot funding.

The StS Team Leader will report into the Head of Service and will lead the operational delivery and management of the StS Inspection team. This role will ensure delivery of key performance targets and the effective delivery of the Setting the Standard service. This will be in a defined, specialist service area, namely:

• Quality Assurance/Intervention
• Building relationships with Local Authorities
• Service performance and efficiency

The role will add value and capacity to the StS pilot expansion and ensure that we are well placed for future development and growth. The role will ensure we continue to provide the best possible service to our borough members.

The post-holder will have responsibility and accountability for the following:

• Ensuring a robust and high-quality inspection service for all member boroughs
• Fostering and sustaining a strong performance culture throughout the team
• Engaging with temporary accommodation providers on issues with specific inspection or properties
• Effective and supportive management of all staff under supervision, ensuring inspectors have the appropriate ongoing training, skills, and knowledge to carry out their roles to a high standard
• To lead on and provide competent, technical, and decision-making support to ensure that appropriate STS Guidelines are met, and Local Authority enforcement is followed up where required
• Develop and foster strong relationships with Local Authority Environmental Health teams to ensure complex cases have the appropriate follow-up
• Provide accurate performance data and write and/or present ad-hoc reports as required to the management team
• Effectively review resources to ensure service delivery is optimised and key performance indicators are met. Conduct recruitment activity as required

Reporting to the Head of Service, the ideal candidate will have extensive experience in inspection and enforcement services and experiencing of managing people. They will be adept at efficient service delivery and possess a proven track record in recruiting and developing staff through detailed induction processes.

Candidates should have a robust knowledge of private sector housing legislation and temporary accommodation, coupled with excellent organisational and communication skills. Proficiency in using Windows-based IT systems and Office 365 programmes is essential.

12-Month Fixed-Term Contract/Secondment and the Opportunity to work with a Pan London Inspection Service

This is a full-time, 12-Month Fixed-Term Contract/Secondment post. Applicants are expected to work a 35-hour week, with scope for some flexibility.

Secondments from Ealing or other local authorities are welcome. This role is subject to Ealing Council's enhanced vetting process. The role is hybrid, with the post-holder expected to travel within an agreed regional patch and across Greater London as required.

Recruitment practices to safeguard and promote the welfare of children and/or vulnerable adults apply to this post in addition to the possible requirement to obtain a Disclosure and Barring Service (DBS) check.

All secondments must be authorised by your line manager prior to completing the application form. Ealing candidates please email a copy of the Secondment Release Form, signed by your line manager to Recruitment@ealing.gov.uk by end of closing date.