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e-Billing Specialist
Hybrid in Manchester·Added yesterday (last checked 10 Nov)
Our summary
- Work mode
- Hybrid, Manchester
Skills
Requirements
What we're looking for
- Previous experience in a Billing or Invoicing role
- Strong Customer Service experience
- Ability to identify opportunities for continuous improvement
- Ability to manage workload and support colleagues in a dynamic environment
Nice to have
- Previous E-Billing experience
- Previous experience in a law firm or legal services
Pay & benefits
What you'll get
We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.
We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn't align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.
The role
Why join us?
At DWF we are currently recruiting for an E-Billing Specialist to come and join the Manchester team on a hybrid basis, with the team currently working from the office between Monday - Wednesday.
This is a fantastic opportunity within an organisation that can offer amazing career development.
What you'll do
- Preparing e-bill files in LEDES and XML formats for portal submissions, with a clear understanding of requirements, alongside manual submission of PDF files.
- Dealing with submission errors, using your technical knowledge and liaising with fee earners, clients and third parties to resolve them.
- Performing root cause analysis & drive recommendations for process & KPI improvements.
- Proactively overseeing on-boarding process for existing and new clients switching to an e-billing solution
What will help you succeed in this role?