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Senior Analyst - Commercial Analytics

Hybrid in London·Added yesterday (last checked 29 Oct)

Dunelm

133 open roles

Our summary

Work mode
Hybrid, London
Contract
Permanent
Experience
Senior level

Skills

The role

Home. There's no place like it.

And there's no feeling like helping people create the joy of feeling truly at home. At Dunelm, that's what we do. We're the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

We are the UK's Number One homewares retailer offering c100,000 products building a consumer-focused total retail business that delights customers through our multichannel operation.

We are ambitious in our plans to drive further expansion of the business to more customers, shopping more frequently, with more choice, enhanced digital and physical services, and new capabilities to innovate and operate at pace in a fast-changing landscape. In developing the business for the long-term benefit of our customers, we are investing in our supply chain, stores and technology to improve the customer proposition as we move forward.

Are you looking to play a role in the Data & Insight transformation journey of a successful and fast-growing omnichannel retailer? It's an exciting time at Dunelm, the UK's biggest homewares brand, as we look to grow our talented Analytics team in order to achieve our mission to put data and insight at the heart of decision making across the business.

Role Purpose

At Dunelm, Commercial Analytics exists to optimise how the business makes decisions about our products, ranges and investments, maximizing the value of every commercial opportunity. As a Senior Analyst, you will focus on delivering actionable evidence and clear recommendations to shape how decisions are made across Dunelm's Commercial function, bringing together data, insight, experimentation and stakeholder expertise to drive measurable business outcomes.

Working on some of Dunelm's most important opportunities, you will identify where value is greatest, focus effort on the decisions that matter most, and ensure evidence is translated into action. You will support colleagues in test-and-learn projects, optimising outcomes, and creating scalable decision capabilities that strengthen performance across the product lifecycle. Through your role as a trusted partner to stakeholders, you will help make decisions through pragmatic, value-focused analysis and experimentation that allows business value to compound over time.

Hiring process

Dunelm describes a simple three stage process: apply online with a profile and CV, then an interview whose format varies by role area 1 interview

  • The page says three stages but only details two steps (application and interview).
  • Customer Care interviews are held over Microsoft Teams and include a technical task.
  • Office roles may involve a two or three stage process, fully online or a mix of virtual and in-person.

About Dunelm

Dunelm's product range covers bedding, curtains, blinds, furniture, beds and mattresses, as well as home decor, lighting, rugs, kitchen and utility, bathroom, decorating and DIY, storage and kids' ranges.

Many locations include a Pausa coffee shop serving food and drink, and the retailer offers home delivery and free same-day click & collect.

Industry
Home Retail
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